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You are here: Home / Consumer Complaints / XYZ-Kart.com failed to deliver the book

XYZ-Kart.com failed to deliver the book

August 21, 2012 By Legal Solutions 10 Comments

I have ordered competitive exam book in XYZ-Kart.com on Aug 2,2012. XYZ-kart.com promised me the book will be delivered within 6 business days. But I didn’t get my book from them. I called customer care number and informed about that. The customer care representative told me the book is “OUT OF STOCK” for past 1 month. I have asked them then why did you mentioned the book is “IN STOCK” , he said no website is not updated for past 20 days. I was shocked and informed him , please cancel my order and refund . He said the amount will be transfered within 2 business days. But I didn\’t any amount XYZ-kart.com. Almost 2 weeks gone , I informed them thrice about refund. Still they are telling the amount will be returned soon. I dont want any book from XYZ-kart.com , I was annoyed and totally fed up with their responses. Please help me to get my amount from XYZ-kart.com
My order number : XXXXX3732 Order date : 8/2/12

Filed Under: Consumer Complaints, Ecommerce Website

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