Disclaimer & Privacy
This website intends to provide a platform to Indian Consumers to exercise their right of Free Speech and Expression, as per the Indian Constitution. And we also appreciate the big reputation enjoyed by Indian Companies globally. Only because there is a complaint on this website, doesn’t mean that their something wrong with any Company, unless there are too many complaints posted in a gap of few weeks, that too all over the Internet. Though in many complaints, we do try to remove name of the companies, so that their reputation is nowhere effected.
Please understand, the companies have to deal with numerous consumers, which may run into thousands for many reputed companies, therefore, it sometime becomes difficult to deliver perfection, which results in complaints over the Internet. And in most of the cases, the companies try to resolve the matter amicably.
A complaint submitted on Consumerlaw.in is assumed to be consumer’s own experience i.e. a complaint is only a personal opinion by a consumer and ConsumerLaw.in has no say in the same. We’re not responsible for the way that information is interpreted by whoever reads it, which of course varies from person to person, depending on who they are, their own personal experiences, biases, opinions, etc. And in no case, Consumerlaw.in is responsible for any such complaints or comments posted.
No conclusions are drawn by ConsumerLaw.in, as to content validity. ConsumerLaw.in does not edit or censor posted messages or investigate them for accuracy. The messages posted to ConsumerLaw.in are only the opinions of consumers and businesses and other site users. The complaints do not represent the opinions of ConsumerLaw.in. Further disclaimer, is provided herein below.
In case any one’s complaint is resolved, or otherwise do not wants to make available the complaint on our website. The matter can be resolved amicably, by just using the contact form over the website. We appreciate your understanding ! In case of a effected company, you can fill up the form for complaint removal here.
But you as a user of www.Consumerlaw.in are not allowed to host, display, upload, modify, publish, transmit, update or share any information that —
(a) belongs to another person and to which the user does not have any right to;
(b) is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
(c) harm minors in any way;
(d) infringes any patent, trademark, copyright or other proprietary rights;
(e) violates any law for the time being in force;
(f) deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
(g) impersonate another person;
(h) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
(i) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation
Kindly appreciate, we are here just trying to advise as a social service for FREE, so that consumer may feel confident in approaching appropriate authorities, if required. And above all, we salute to the spirit of the Law, which helps resolve consumer disputes mutually.
Further, we are not associated with any Government Authority, this is just personal advise that is made available to you, on which you may or may not decide to act. And we will suggest you also take professional advise of a lawyer in your region, if need be.
Some further clauses are as follows:
1. Disclaimer of warranties
The service is provided on an “as is” and “as available” basis. ConsumerLaw.in expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.
ConsumerLaw.in makes no warranty that the service will meet your requirements, or that the service will be uninterrupted, timely, secure, or error free; nor does make any warranty as to the results that may be obtained from the use of the service or as to the accuracy or reliability of any information obtained through the service or that defects in the software will be corrected.
Member understands and agrees that any material and/or data downloaded or otherwise obtained through the use of the service is done at member’s own discretion and risk and that member will be solely responsible for any damage to member’s computer system or loss of data that results from the download of such material and/or data.
2. Risk Factors
Member expressly agrees that use of the service is at member’s sole risk. ConsumerLaw.in shall be not responsible or liable for the authenticity, accuracy, completeness, errors, omission, typographic errors, disruption, delay, interruption, failure, and deletion, defect of any information, guidance, judgements, analysis, etc in the web site or any part thereof.
Any or all information provided by ConsumerLaw.in is for general informational purposes only. None of the information on this site is intended as legal advice, except as mentioned therein. ConsumerLaw.in assumes no responsibility or liability from gains or losses incurred by the information herein contained. Members using the information contained herein are solely responsible for their actions.
Members should carry out their own due diligence and analysis of the advise received, even can try to have second opinion. As advise is provided based upon limited information received through email, therefore correctness cannot be guaranteed. ConsumerLaw.in shall not be responsible for any liability incurred to the Member as a consequence of the Member taking any decision on the basis of the information, analysis, advise, or any other information etc. provided or made available on the web site.
3. Limitation of Liability
You expressly understand and agree that ConsumerLaw.in shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses, resulting from, arising out of or any way related to:
i.the use or the inability to use the service;
ii.any data, information, or services availed or messages received or transactions entered into through or from the service;
iii.unauthorized access to or alteration of your transmissions or data;
iv.statements or conduct of any third party on the service; or
v.Any other matter relating to the service.
You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, officers, directors, agents, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of the TOA or the documents it incorporates by reference, or your violation of any law or the rights of a third party.
Consumerlaw.in is committed to preserving the privacy of users of our websites. Information contained on www.Consumerlaw.in is confidential whenever it is regarded as personal information or information protected by Consumerlaw.in under the Laws of India respecting access to websites and the protection of personal information or as information related to a users’ private life.
Consumerlaw.in respects the private life of users. However, in view of the fact that website is made available to users in order to assist Consumerlaw.in in fulfilling its business activities, the user’s right to privacy is limited. Thus, equipment, systems and files intended for work-related matters must be accessible at any time to members of administration, substitute employees or the network administrator.
Consumerlaw.in shall not systematically oversee user communications. An investigation shall be conducted if there is reason to believe that the website is being used in inappropriate ways or if it is necessary to trace information otherwise unavailable.
The user loses his right to confidentiality for the personal information created by using this website, including all information in contravention of the present T&C or of instructions enacted by Consumerlaw.in intended to ensure its application, or to T&C or Local/State/Union laws.
The user is entitled to know that Consumerlaw.in may be required, within the framework of a judicial enquiry, to provide as evidence the contents of any document saved on its own computer systems. In that case, Consumerlaw.in has the exclusive right to and may, without prior warning, inspect and examine all the personal information of user resident therein. Also ConsumerLaw.in needs to respond to court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
We have physical, electronic, and procedural safeguards to protect personal information about you and your account Information is password-protected. The personal information is collected and retained by ConsumerLaw.in at B-2/1-C, Lawrence Road, Delhi.
Finally, we may update this policy from time to time and we may notify you about changes in the way we treat personal information by placing a notice on our site for a reasonable period of time.
In case of any Grievance, Advocate Ankur Raheja has been appointed as the grievance officer and can be contacted here.