Redressal of Grievance:
If you have any complaints or concerns with regards to content or to report any abuse of applicable laws, breach of Terms of this Application, or any content of this Application is in violation of your rights or the services through the Application is in violation of Rule 3 of the Information Technology (Intermediary Guidelines) Rules, 2011 (Rules.), then you may immediately contact the Grievance Officer in the following manner,
- Sending a request in writing or through email signed with electronic signature identifying the content alleged to be in infringement of your rights as the rightful owner or affecting you prejudicially;
- Providing your contact information including email, address, and telephone number where you can be contacted if required.
- Giving a declaration cum undertaking along with necessary documents establishing you (i) as the rightful owner of the content to be disabled/ affecting you prejudicially, (ii) as an affected person, stating that the information submitted is true, complete & accurate and no material fact has been hidden and also stating that Reliance, its Affiliates, Directors, employees, including Grievance Officer shall not be liable for any loss or damage or claim for relying on such requests.
You may forward your request/ complaints to Grievance Officer.
Name: Radha Nair
Contact : E-mail: grievance.officer@jio.com
Dear Sir,
I was complaint against my mobile network which is under complaint. This is my registered Email id and registered mobile no is (+91 8700007937)
So let u know above mention the matter is automatically disconnect the network and going to emergency call even on call and its not a particular area its at every where and the problem facing around 1 month continuously till now i have made lots of complain against this case but your executive not rectify what is the exact problem . They suggest me please wait we will resolve it is as soon as possible next day the complain id is closed.
Plz help me to fix it immediately because i don’t have make any call which is i had pay as per your plain 3 months in advance.
With best Regards
Satyajit Pradhan
Amtek Auto Ltd.
Lotus Tower,Third Floor
New Friends Colony
New Delhi(110065)
Mail:-satyajit050@gmail.com/
satyajit.pradhan@amtek.com
M:-09136820381
Land line:-011-45238210
Mobile network and coll nahi lagta
Dear Sir,
I was complaint against my mobile network which is under complaint. This is my registered Email id and registered mobile no is (7904991567)
So let u know above mention the matter is automatically disconnect the network and going to emergency call even on call and data not working always and its not a particular area its at every where and the problem facing around 1 month continuously till now i have made lots of complain against this case but your executive not rectify what is the exact problem.
With best Regards
Hi,
Firstly, I am going to put this mail on social media along with the time and date.
Here is my story –
I ported to Reliance Jio a month back and I entered the worst phase of my life. Now, I cannot make calls without re-dialing the number 4 to 5 times… even if the call connects, the other person is never able to hear me… so??? drop the call and re-re-re-dial. People are unable to reach me, they get “the number is not reachable”. I get a message saying – you have a missed call from XYZ number…
I called the CC and puked all my ordeal, but with vain. They say, “There are issues with network coverage in your area, and there is nothing we can do about it. They don’t have an ETA.. one of the customer care [bullshit care] guys said, it could take 180 days .i.e. 6 months. WOWWW
Please fix my problem or allow me to port out.
I have recharged amount 399 on number 8630759205. It will be active tommorow . I want cancel this order.
But Jio team if you paid amount this never refund according the the Jio customer care executive.
dear team
This is an kind attention to you is that i Rahul Kumar having a jio no 858062730. On dated 02/01/2019 i had make a recharge of rs 399 against my jio no. but i couldnt receive any massage regarding this . After that my incoming and outgoing facilities are also bared .
Just tell me how can this be possible when i pay the amount . i had make this payment at your reliance outlet in Delhi samalkha. when i was raise a quarry regarding this he was not giving me qa proper resolution . please help me out regarding this concern …..
Hello sir,
I had my recharged through amazon pay app and recharge got successfully from amazon pay and money deducted. I got an message of successful transaction from them but even after two days, when my services are not being started from jio service provider.i made a call to them and they are saying not any recharge is done and saying to do another recharge.on the other hand amazon saying that we had paid to jio and now it’s a thing under jio to deal with. But jio saying to have a talk with amazon as they didn’t got any request for that recharge.
that’ crap. What should i do now??
Means i this democratic country there is no value of hard earned money of a common man.
Dear Sir,
We have two Jio connections in our house ie 9035481620 and 9886663505.Both facing problem of Data availability since long.Our residence is near Billamaranhalli Village,Vidya Nagar Area,Bettahalsur Post PIN 562157.Is the connectivity problem to persist.If so we may have to port out to a different service provider.Kindly respond so that we can take corrective actions.Regards
just Yesterday(13-01-2019) i Heard about job vacation in Nandyal city(Srinivasa nagar, Nandyal-518502) from my brother. your organisation employees collected amount from unemployed persons (3000/- @person) for application submission purpose. Many people are either jobs or jobs. I hope your employees will run in the right way. Avoid those who charge money.
Dear Sir
I am very frustrate jio number’s. I request you i want to permanently close my jio numbers like 7011090396,
7011310452, 7011531211, 7011881556, 7982540146 and 8700059170. This is my all number’s. Last 2 years i call jio customer care number but they tell my work on 24hr. But one call me call me, and i want to close my jio number’s, so plz help me. I want to permanently close my no.
Dear Sir
I am very frustrate jio number’s. I request you i want to permanently close my jio numbers like 7011090396,
7011310452, 7011531211, 7011881556, 7982540146 and 8700059170. This is my all number’s. Last 2 years i call jio customer care number but they tell my work on 24hr. But one call me call me, and i want to close my jio number’s, so plz help me. I want to permanently close my no. You can call me if any you want 9999113666.
Dear JIO TEM,
I am unable to use your service properly at my residence, issue for voice cracking and some time call did not connect from outsides, I have two JIO number and facing same issue on both the number.
I have raised complain on “‘Jio Care’ “, but i did not get any solution, facing same issue on both the number
My number 9212498321
Regards
Somdutt
New Delhi 110019
I have one post paid JIO connection. My Jio number is 6291006454. There is no incoming facility last 3 months. I have raised complain on “‘Jio Care’ “, but i did not get any solution. Although, I paid every month bill amount.
Ranjan Ghosh
Hi,
I have been using your jio mobile services (Mobile Number : 9999004472) since long and it was used to be quiet very impressive services but since last few weeks I have been facing some serious issues regarding bad networks and if I would rate its gonna be 1* (single star).
I spend my days at two locations 1st one is my home address : UW 30/10 South Patel Nagar, Near MCD Store, New Delhi – 110008
and second location is my office located DELHI JAL BOARD HQ Jhandewalan, at both place I am facing network issued and had made complaint many times but seems JIO is not willing to take action. If no action taken I will move all 4 connections to another service provider at the end of my plan validity.
I have been rechrged a no. of unkown person by mistake through Paytm, i have talked to customer care of jio as well as Paytm so many times , but they are unable to resolve my problem, according to them money cant not be reversable, i have also talked to the particular person, he is also intersted in my money back.
I have to recharge 7011404726(my no.) but by mistake i have been recharged 7011420727(Mr. Sanjeet) on 25.2.19 around 9 am.
Please give my money back or recharge my no. immidiatly.
Thanks with Regards
Archna
Dear sir\madam since i have entered sim pin 3 times and tge sim got locked and now it is asking for puk code.. So please send a mail regarding puk code.. Thank you🙏
Sir…
My is govardhan i visit jio web located in miyapur x road Branch. For the purpose of transfer docomo network to jio my port I’d is TA882542, and I have shown to original Id proof pan card and driving licence.Mr. Sanjeev reddy he was not properly responding to chitchating mobile phone. And that person to way of language is rudely. I’m unsatisfied to responding please guide him, how to spoke to customer..
network services is so pathetic, neither jio officers doing anything to fix nor any higher authority, 1000 times sent you mail, but no response.
Dear Mrs. Radha Nair,
Grivance Officer Jio Fibre
I have made payment towards installation of JIO FIBRE at my premises on 23rd March 2019 (Attached is the Inovoice) -and I received SMS that installation will be done on 24th March 2019
But it has been a week now, no body has ever contacted me for installation – when I log complaint on your TOLL FREE no – I am told that the installation has been re-scheduled for another date of 28th March, but again no body has conteacted me so far.
I have logged in compliant at your CUSTOMER SERVICE CARE on 25th March.
This is cheating customers by taking money in advance and not giving them the services.
Need installation to be carried out immediately or else refund me my deposit immediately.
LENOVO VIBE K4 NOTE – VOLTE Compatible for Godsake!
Please help me get out of this ugly treatment which I’m sure I didn’t deserve.
I finished talking to one of your continued interesting representatives who tell-make me do the same thing that didn’t work 2 months ago. I’m certain my phone won’t work with Jio unless launches an update in collaboration with Lenovo which doesn’t seem to happen. I’ve ported into jio around 3 months now until which all worked fine and even works fine when jio isn’t used on this. I’m tired talking to your brainless staff, please spare me!
I’m determined to port out as soon as trai allows me. The only thing that I need to hear from you is what happens to my money that I spent on subscribing this shit for one year which doesn’t work even for an entire single day. The amount is not so high but it hurts being taken from me and not having to use any services promised to it and over and above treat me like a prick and gave me runaround for last two months
——————
And the saga still continues….So porting to jio was a big mistake. It worked fine and still works fine even now on anything apart from JIo. Although it shows up Jio volte on the top with full signal strength I would fully be able to use data services but wouldn’t get regular calls until I restart the phone or cellular services. Crazy!
Lenovo diagnosed it not a problem with handset and you don’t want to admit it’s software bug as you are not interested in releasing a software update.
At least update somewhere on your website or let your field partners know this is an software issue with this model and not to port. To my worse I can’t use it fully or get out of it until 3 months and to my shame I recharged this crap to 1 year which is now going to drain.
I am Mr Pradeep Kumar Ram
My daily data 3gb but l use
About daily 2gb my data hanking by
Hankar pls take action IP Man hankar
Take to action pls imidiat
Check my no_9348881969
service is poor. why still ant activated the connection. mobile no: 8682048311.
yesterday evening 7. pm recharged Rs. 98/-. still not works. customer care know nothing.
to appoint the details – known persons.
just wating our time