Grievance Officer

  • Home
  • About Us
  • IT Law
  • Grievance Officers
  • Contact Us
You are here: Home / Grievance Officer at MakeMyTrip

Grievance Officer at MakeMyTrip

No Grievance Officer appointed by MakeMyTrip.com. 

Contact Us information provided at https://www.makemytrip.com/support/contact-us.php, which requires a ticket to be generated after logging in, in case of any complaint.

MakeMyTrip.com Management information provided at: https://www.makemytrip.com/about-us/management_list_view.php

Comments

  1. MAHESH says

    January 17, 2021 at 4:58 pm

    My flight to London from Bangalore on 08th Jan 2021 is cancelled by the Airlines.. I requested to issue the refund on the same day to Makemytrip. However, I can see today the same flight is marked as completed which is incorrect. Can you please look into the matter and issue the refund. For your convenience, I am forwarding the email I received from British Airways in this email itself.

    Flight Details are as mentioned below:
    Date of Journey: 08 Jan ’21
    From: BENGALURU
    To: LONDON (HEATHROW)
    Duration: 11h 5m
    Airlines: British Airways
    Flight Number: BA-118
    Flight Ticket details: Flight is at 07:10 hrs, on 08 Jan Bengaluru International Airport reaches LHR LONDON (HEATHROW) 12:45 hrs, 08 Jan Heathrow Airport Terminal 5
    PASSENGER NAME : Mahesh Dayalan
    PNR: SQTKTL

    Reply
    • Mohan says

      February 10, 2021 at 9:52 pm

      Hi Brother can you please whats app me on +91 8910663422

      lets help each other.

      Reply
  2. Nidhi says

    February 3, 2021 at 11:56 pm

    I am extremely disappointed with your domestic flight booking service .I had booked flight SG 3737 which however got canceled by the airlines itself due to the pandemic.
    When I tried to raise a claim, the portal showed that the amount cannot be refunded into the account but a voucher will be provided using which I can book any other ticket and the validity was till March 2021. However when I checked for the voucher, I couldn’t find it on the make my trip site .

    Hence I request you to look into this issue as I need to book a mother flight as soon as possible and your response would greatly help me .

    User name : sophiakhn16@gmail.com
    Booking ID : NF20114276009998

    Reply
  3. K. UMARANI says

    February 5, 2021 at 2:50 pm

    I booked the flight ticket in Feb 2020 for travel (round trip ) from Chennai to Auckland on 1st May 2020 and return from Auckland to Chennai on 10th June 2020 in Malaysia airlines through MakeMyTrip agency. Due to Corona pandemic , Malaysia airlines cancelled the flight. Hence I requested for refund . Malaysia airline says that refund request was initiated on 8th Jan 2021 and in the second week of Jan 2021 it will be settled . However I have not received anything about the refund from your side though it w as booked through you. Hence I request you to refund the money I paid for the travel. The details are given below for reference.
    Name : k. Umarani
    Date of travel : 01/05/2020
    Date of return : 10/06/2020
    Ticket booking id : NN2010352305460
    PNR no : NQJ9NF
    But when I go through your website in the customer care / manage by booking , it says it is completed
    But I am sorry to say that I have not yet received the refund amount. I am a senior citizen . Considering the above facts, pl do the needful at the earliest and refund the flight ticket amount.

    Reply
  4. P K JOHN says

    February 6, 2021 at 5:00 pm

    Ref.: Booking ID NF21136248886956.

    This is with regards to my reservation with GoAir of PNR J7N3JZ. The applicable refund of INR 12258 has been processed by GoAir on 16th December, 2020. But still I have not received the refund. Please look in to the matter.

    Reply
  5. lopamudra maharana says

    February 6, 2021 at 6:12 pm

    Hello make my trip people,
    Due to covid My booking NF20148262336488 on April 01,2020( has been impacted and got confirmation for booking with in April23,2021 without refund of money. Again my booking got canceled on 23 Oct 2020 by MMT sms, and refund reflected in 24-27 oct 2020.I have not received any amount till now. This is really shame to say that make my trip has a bad customer service in terms of customer care. None of the contact number and email id is working to get in touch with the airlines. AIR ASIA has replied me that they had refunded to make my trip already, but no further communication of refund in my account .
    I tried calling make my trip but getting one msg regarding effortless and faster resolution, I already spoke with myra and believe me it was a waste of time to talk like this as my issue did not get fixed.Below contact numbers are useless
    0124 4628747
    0124 5045105
    0124 2898000
    Fixed Line
    (0124) 289 8747
    Mentioned by make my trip team on website
    You Cancelled Lopamudra Maharana +2. Refund of ₹ 4,556 processed
    • Instantly
    • ₹ 4,556 has been processed in MakeMyTrip Wallet of user satya_mahapatra2002@yahoo.com
    Wallet money reflects instantly. Any promotional cash is subject to expiry conditions.

    If I don’t receive my money then I will definite escalate this matter to higher authority in aviation sector .
    Please have a look on this matter and resolve it as soon as possible.

    Thanks
    Satya Narayan Mahapatra
    9830905168
    booking NF20148262336488
    Lucky12345678@gmail.com

    Reply
  6. SANDIP KANJI says

    February 8, 2021 at 4:07 pm

    Dear Sir/Ma’am,

    I am Sandip Kanji, one of MMT customer. I had booked 02 Air tickets of INDIGO AIRLINES from KOLKATA TO CHENNAI & Return (To & Fro) on 15.04.2020 & 19.04.2020 with Double Blank MMT but due to COVID-19 PANDEMIC SITUATION I had to cancel both my Tickets and as per Specified Rules for COVID-19 PANDEMIC SITUATION that all Airlines / Travel Agencies had to Return the Required amount to the Customers or Customers can Reschedule the same trip in the future in the Stipulated time. In this regard let me inform you that Indigo Airlines had Return my Full Airfare to your (MMT) esteemed Organization along with Credit note Papers for the Same. But I have not yet Received my Due amount and their is no one Available in your Customer Care who can solve my problem.
    Where all other Airlines & Traveling Agencies are Returning Money to the Customers but only your Esteemed Organization is not Returning money to the Customers for the same.
    I will be highly obliged to you if you please look into the matter and resolve the issue ASAP.
    Details have been sent as Attached file – CREDIT NOTE.

    Thanks in advance,

    With Warm Regards,
    Sandip Kanji
    8100596076

    Reply
  7. Savan patel says

    February 16, 2021 at 8:05 am

    Dear Team,

    I was booked my round trip from Abad to dubai and from dubai to Abad.
    But both the flights cancelled from the side of airline
    No one informed about cancellation but when i call to spice-jet about my flight timing then they inform to all flights cancelled from abad to dubai and dubai to abad. Then SpiceJet executive was informed about the 2 option. One was rescheduled and another was refund so i was chosen another option which was refunded to me full amount of my round trip.
    Spice-jet had refunded me fully than why make my trip was deduct my 2507 ₹? ( I will paid 30315 and received refund 27808 )

    I will many times try to connect customer care executive and sent to mail customer care but not connect due to covid-19 effect and limited staff services

    Kindly check and revert ASAP

    Fully refund not received // Savan Patel // SpiceJet // Booking id – NN7115154312254

    From,
    Savan Patel
    8866627601
    9016752349

    Reply
  8. Maybe says

    February 23, 2021 at 3:55 pm

    Make My trip customer care number 9777174197…Make My trip customer care number 9777174197…Make My trip customer care number 9777174197…Make My trip customer care number 9777174197…Make My trip customer care number 9777174197…Make My trip customer care number 9777174197…Make My trip customer care number 9777174197…Make My trip customer care number 9777174197…Make My trip customer care

    Reply
  9. Raghvendra Gawli says

    February 25, 2021 at 12:34 pm

    Go Air Committed me your fully refunded. But the Make Trip still not process the Refund amount.

    Since 10 days to i call to Make My Trip but No one response my call

    We note your request for full refund of PNR # RBUSGA / BF1W8B. We would like to inform you that full refund for the said booking has been processed to your travel agent account ( MAKE MY TRIP INDIA PVT LTD ) on 22 February, 2021. Kindly contact travel agent for the same. Please find the attached
    e-ticket copy for your reference.

    Reply
  10. Bhanu Pratap Singh says

    March 1, 2021 at 10:36 am

    Booking ID – NF70148258126520

    I didn’t receive the refund in my Original payment bank whereas MMT app shows as refunded, its been three months.

    Reply
  11. Rakesh Bhat says

    March 3, 2021 at 3:56 pm

    Hi,
    I am a very old customer of makemytrip. Lat month , I booked a hotel in Nepal for one day and paid in advance. When, I reached the hotel, I was told that they donot have my booking as they do not have any tie up or agreement with makemytrip. The customer care executive of makemytrip talked to the Manager of the hotel, who confirmed that they donot have any booking from makemytrip nor do they have any agreement. I had to make another booking on cash payment and I also submitted the invoice of the hotel to makemytrip. I donot understand ,how can you take a booking in advance payment from a customer in such cases.
    I am following with authorities of makemytrip for the last one week, but, unfortunately, they have not refunded the money to me. It is unfortunate that a big company like makemytrip is troubling their customers.

    Regards,

    Rakesh Bhat
    9824004656

    Reply
  12. Maybe says

    March 5, 2021 at 8:09 am

    Make My trip customer care number 9777174197…Make My trip customer care number 9777174197…Make My trip customer care number 9777174197…Make My trip customer care number 9777174197…Make My trip customer care number 9777174197…Make My trip customer care number 9777174197…Make My trip customer care number 9777174197…Make My trip customer care number 9777174197…Make My trip customer care number 9777174197…Make My trip customer care number 9777174197…Make My trip customer care number 9777174197…Make My trip customer care number 9777174197…Make My trip customer care number 9777174197…Make My trip customer care numberMake My trip customer care number 9777174197…Make My trip customer care number 9777174197…Make My trip customer care number 9777174197…Make My trip customer care number 9777174197…Make My trip customer care number 9777174197…Make My trip customer care number 9777174197…Make My trip customer care number 9777174197…Make My trip customer care number 9777174197…Make My trip customer care number 9777174197…Make My trip customer care number 9777174197…Make My trip customer care number 9777174197…Make My trip customer care number 9777174197…Make My trip customer care number 9777174197…Make My trip customer care number

    Reply
  13. Reema Thakur says

    March 5, 2021 at 8:11 pm

    My flight to Delhi from Ranchi on the 21 Jan 2021 is cancelled by the AirIndia. I requested to issue the refund on the same day to Makemytrip but nobody has given me a clear picture I am extremely disappointed with your domestic flight booking service. Can you please look into the matter and issue the refund. I tried calling Make my trip but getting one msg regarding effortless and faster resolution. I already spoke with them and believe me it was a waste of time to talk like this as my issue did not get fixed.

    Thanks
    Reema Thakur
    7018566336
    email:ree.thakur.3@gmail.com
    booking NF71107296701380

    Reply
  14. Reema Thakur says

    March 5, 2021 at 8:14 pm

    My flight from Delhi to Ranchi on the 21 Jan 2021 is cancelled by the AirIndia. I requested to issue the refund on the same day to Makemytrip but nobody has given me a clear picture. I am extremely disappointed with your domestic flight booking service. Can you please look into the matter and issue the refund. I tried calling Make my trip but getting one msg regarding effortless and faster resolution. I already spoke with them and believe me it was a waste of time to talk them.

    Thanks
    Reema Thakur
    7018566336
    email:ree.thakur.3@gmail.com
    booking NF71107296701380

    Reply
« Older Comments

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Recent Comments

  • Vivek Gupta on Grievance Officer at Flipkart
  • Mukesh Choudhary on Grievance Officer at Flipkart
  • Reema Thakur on Grievance Officer at MakeMyTrip
  • Reema Thakur on Grievance Officer at MakeMyTrip
  • Dhananjay Singh on Grievance Officer at Flipkart
  • Maybe on Grievance Officer at MakeMyTrip
  • Tejni on Grievance Officer at Flipkart
  • Dhananjay Singh on Grievance Officer at Flipkart
  • R DAMODHARAN on Grievance Officer at Air Vistara
  • Kaushik De on Grievance Officer at Flipkart

Copyright © 2021 · Disclaimer · Legal Solutions · Log in