Mercedes sells used car as new, imposed Rs 2 lakh fine
One of the world’s oldest and leading luxury car manufacturer, Mercedes Benz has been slapped a fine of Rs 2 lakhs for selling a used demo car as new to a customer in Chennai.
According to the National Consumer Disputes Redressal Commission, “Selling of used demo car without the knowledge of the customer amounts to an unfair trade practice within the Consumer Protection (CP) Act.”
Justice R K Batta, NCDRC Bench said, “Any false representation of rebuilt, second-hand, renovated, reconditioned or old goods as new goods, for the purposes of promoting sale thereof, amounts to an unfair trade practice and the victim deserves to be compensated.”
Read more @ http://economictimes.indiatimes.com/news/news-by-industry/auto/automobiles/rs-2-lakh-imposed-on-merc-india-for-selling-used-car/articleshow/7435524.cms
RWAs not to blame for security lapses: Consumer forum
A Delhi consumer forum held that residents’ welfare associations cannot be blamed for security lapses because of carelessness of security guards. The South Delhi district forum said that if a resident receives an injury due to the leniency of security guard then it does not amount to “deficiency in service” on the part of the association, which receives money from the resident for maintaining safe and secure environment.
The forum gave its ruling while rejecting a man’s plea seeking Rs 1lakh as compensation from the office-bearers of his colony’s RWA on the grounds that his son was injured by an outsider who entered the colony due to lax vigil by the security guards.
Read more http://www.dailypioneer.com/316053/RWAs-not-to-blame-for-security-lapses-Consumer-forum.html
Charity hospital death? Patient still a consumer, must get compensation
A patient treated free of cost in a charity or other hospital will still be a consumer as per the Consumer Protection Act if the person buys medicines from the nursing home’s pharmacy, the national consumer forum has ruled.
The National Consumer Disputes Redressal Commission gave the ruling while awarding a compensation of Rs 11 lakh to the parents of a 16-year-old boy, who died due to medical negligence committed by a hospital during his treatment.
Read more @ http://www.financialexpress.com/news/charity-hospital-death-patient-still-a-consumer-must-get-compensation/746170/
Firm pays man 1.65 L for damaging articles
The Mumbai Suburban District Consumer Disputes Redressal Forum on Saturday ordered a transport company to pay a Powai resident Rs 1.65 lakh compensation after his household articles were severely damaged in transit from Delhi to Mumbai in 2008.
The forum said that evidence offered by the complainant, Anuj Sethi,
established that most of the articles sent through Agarwal Movers and Packers were damaged.
Read more: Firm pays man 1.65 L for damaging articles – The Times of India – http://timesofindia.indiatimes.com/city/mumbai/Firm-pays-man-165-L-for-damaging-articles/articleshow/7439370.cms
City survey officers surrender to consumer forum
In a significant development, two city survey officers Jitendra Bende and Kamalakar Hattekar were released on bail after furnishing personal bail bonds of Rs 50,000 each in the Nagpur District Consumer Forum regarding criminal proceedings initiated by it under Section 27 of the Consumer Protection Act, 1986.
In execution proceedings filed by the complainants — Tushar Mandlekar, Bhagwat Ramde, Kishore Dahikar and Kamlabai Aphale — against these officers, it was alleged that they had willfully disobeyed the judgment of forum comprising chairman Vijaysingh Rane and member Milind Kedar delivered on November 9 last year. The forum had directed the respondents to make mutation of the complainants and also pay Rs 1,000 as compensation towards causing harassment and mental agony to them within a month. Mandlekar and Vishwas Bagaddeo were counsels for the complainants.
Read more @ http://timesofindia.indiatimes.com/city/nagpur/City-survey-officers-surrender-to-consumer-forum/articleshow/7427924.cms