Grievance Officer

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Grievance Officers

Grievance Officers appointed at some of the famous websites: 

  1. Grievance Officer at WhatsApp Inc. 
  2. Grievance Officer at Facebook.com
  3. Grievance Officer at Google.com
  4. Grievance Officer at Twitter.com
  5. Grievance Officer at Snapdeal.com
  6. Grievance Officer at Flipkart.com
  7. Grievance Officer at Amazon.in
  8. Grievance Officer at PepperFry.com
  9. Grievance Officer at Zomato.com
  10. Grievance Officer at Nearbuy/Groupon
  11. Grievance Officer at Paytm.com
  12. Grievance Officer at Rediff.com
  13. Grievance Officer at TaxGuru.in
  14. Grievance Officer at ArcherSoftech.com
  15. Grievance Officer at ShopClues.com
  16. Grievance Officer at  Jabong
  17. Grievance System at MakeMyTrip.com
  18. Grievance Officer at Air Vistara
  19. Grievance Officer at Go Air
  20. Grievance Officer at Ebay India
  21. Grievance Officer at Yahoo!
  22. Grievance Officer at HDFC Bank
  23. Grievance Officer at HDFC Home Loans
  24. Grievance Officer at HDFC Life
  25. Grievance Redressal Mechanism at State Bank of India
  26. Grievance Redressal Mechanism at Punjab National Bank
  27. Grievance Mechanism at Axis Bank
  28. Grievance Redressal Mechanism at IDBI Bank
  29. Grievance Officer at Union Bank of India
  30. Grievance Officer at Central Bank of India
  31. Grievance Officer at JIO Mobile
  32. Dispute Resolution at BestBuy.com
  33. Grievance/Complaint against Daraz.pk (Pakistan)
  34. Grievance/Nodal Officer at Indian Railways / IRCTC
  35. Banking Ombudsman appointed by Reserve Bank of India (Pakistan)

The grievance officer is required to be appointed in terms of Information Technology Act, 2000, which has been upheld by various courts in India. In particular, clause 11 of Rules 3 of the Information Technology (Intermediary Guidelines) Rules, 2011 provides as follows: 

The intermediary shall publish on its website the name of the Grievance Officer and his contact details as well as mechanism by which users or any victim who suffers as a result of access or usage of computer resource by any person in violation of rule 3 can notify their complaints against such access or usage of computer resource of the intermediary or other matters pertaining to the computer resources made available by it. The Grievance Officer shall redress the complaints within one month from the date of receipt of complaint.

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