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hi,
i have order 3 cars and my order number is ; OD121222735787772000 and today delivery guy brought and delivered 2 cars only and didn’t handed delivery note and invoice, he just dropped 2 cars where as i have paid for 3 cars. such irresponsible team of flipkart.com. i demand to deliver another car as early as possible
I received this booking from you. It has been cancelled by your employee sapna on my request. She told me i will get my money refund in 30 days but it’s over 50 days still i have not received my money kindly refund my money back in my account i am just tired with your service … i’m facing this problem since over 6 month you guys have not responded to me … while i’m trying to speak to your agent who did this all . they are not taking my call or responding to my msg , emails anything so please its my humble request to please refund my money back …
Phoolchand chauhan
9173663939
booking id : NL2122232540568
Hello Sir,
With utmost disappointment, I am writing to let you know that your AXIS bank branch manager and the staff were so irresponsible when I went to the branch with my 7-year-old son to report the fraudulent activity on my account. They didn’t give me any complaint id or any resolution on it. This happened 2 months back and we blocked our card. It’s been happening for the last 3 months that money has been withdrawn from my account and It’s very concerning to me to know that money is NOT safe in your account.This happened again and we can not keep changing our card. It’s the bank’s responsibility to keep the customer’s fund safe and secure. I am a teacher and our whole staff account is with your bank. If you can provide the safety and security of our money, we need to report it to the school management and get our salary bank account changed. I wrote a written complaint with my Pan card and signature. I haven’t received any call or email for any update so far. This is the highest level of ignorance to a genuine customer complaint.
Nonetheless, I need 3 action items from you.
1. Please revert the money in my account which was withdrawn last month
2. How will you ensure my money is safe in your account in the future
3. Details of WHO is making these fraudulent transactions and the location of it.
Please reply to me else I will have no choice but escalate this to the higher management. Hope you’ll understand my concern as a customer, who trusted you with his money and want it to be safe in your bank. I am attaching the letter I submitted to the branch. The lady (I was told she’s the manager) was so rude to me when I broke down because my hard-earned money is taken out without my knowledge and when I go to the bank leaving my job with my little kid, I get NO support. If this is the example set by the branch manager, no wonder the rest of the staff won’t care about the concerns of the genuine customers coming down to the branch to get the matters sorted out. I am beyond saddened. Please find the attached screenshot of the written complaint and details of fraudulent transactions. I tried to send the email through the website and after spending 40 minutes, I still could not submit it without any meaningful/helpful message to the customer. The site is NOT user-friendly unfortunately in 21st era.
I look forward to your action and response on this.
Regards,
Nisha Tomar
8860464800