Air India to compensate Rs 50,000 for loss of bag after 16 years
The Maharashtra State Commission has asked Air India to compensate Mr Rajesh Lobo, who lost his bag on his visit to a relative in London in 1998. The court held “Considering that almost 16 years have passed, since the claim first arose, we award a global compensation of Rs 50,000, including interest and costs, to the complainant.”
Though, during the pendency of the appeal, New India Insurance Company, which had insured the complainant, paid Mr Lobo Rs 61,590, equivalent to $1,000, as compensation in October 2013, which couldn’t be paid initially due to failure of the Air India to issue a certificate confirming loss of baggage, which was already insured.
Read more @ http://www.dnaindia.com/mumbai/report-16-years-after-air-india-lost-flier-s-bag-airline-told-to-compensate-him-1974321
Denied refund of air fare, man to get Rs 1 lakh compensation
Relying on a national consumer commission order, a consumer forum has observed that when a customer has cancelled a ticket much prior to the scheduled flight date and claims a refund, a refusal to make the refund is strongly deprecated.
The forum directed Air France and ticketing agents Benzyl Tours & Travels and Rashmika Travels Consultants to pay a man from Chembur a refund of Rs 1.33 lakh after his infant grandson’s pneumonia forced him to cancel three Atlanta-Chennai return tickets booked
for his son and his family in 2007.
The complainant, V Vishwanathan, will also receive Rs 1 lakh in compensation.
more @ http://timesofindia.indiatimes.com/city/mumbai/Denied-refund-of-air-fare-man-to-get-Rs-1-lakh-compensation/articleshow/32872454.cms
Consumer Forum Slaps Fine of Rs. 47,988 on Yatra.com
The District Consumer Grievances Redressal Forum has slapped a fine of Rs. 47,988 on yatra.com of Bangalore for not reserving the tickets for a city based industrialist couple after issuing the tickets on a Mumbai-Bangalore flight.
Industrialist Ganesh Prabhu and his wife Sharanya of Krishnamurthipuram here had booked the tickets online through yatra.com to fly from Bangalore to Mumbai and back on May 4, 2013 and paid money too, getting the air ticket.
more @ http://www.highbeam.com/doc/1G1-362554169.html
Airline to pay Rs. 10k for leaving passenger stranded
Leaving a passenger stranded at the airport without providing any accommodation to spend the night, district consumer disputes redressal forum, Chandigarh, directed Jet Airways limited (India) to pay 10,000 as compensation for unfair trade practices and
deficient services. Disposing of the plaint filed by Vikas Jain, a Sector-17 based businessman, the consumer forum has also directed the airlines to pay `5,000 as cost of litigation.
Jain had got a booking done with Jet Airways limited for travelling on July 22, 2013, from Chandigarh to Indore via Mumbai. He had to prepone the booking to June 21, 2013, and the booking was confirmed.
http://www.hindustantimes.com/punjab/chandigarh/airline-to-pay-rs-10k-for-leaving-passenger-stranded/article1-1194935.aspx