Call Center Toll Free No. ( 24 Hours )
Call Center: 1800 22 1911
Customer related Services
Credit Card Call Center: 1800 222 368 (Toll Free) & 022-66387737, 66387743
Customer related Services for Credit Card PMJDY grievance redressal Email ID: cmoper@centralbank.co.in
National Toll Free Number 1 : 1800 110 001
National Toll Free Number 2 : 1800 180 1111
MSME Care Centers » Click Here To Download addresses of MSME Care Centers for quick redressal of grievances of MSME Entrepreneurs.
ATM Help Desk
FAX – 022 22630104
Type of assistance Contact Number Mail ids for communication
Card Hot listing /
Card not working 1800 22 1911
Card not working for online registration / transaction. STD Code – 022 49197323
For failed transaction in ATM/POS/Online & Account debited requiring reversal STD Code – 022 49197314 /15 central central
Departmental telephonic contacts during Office hours only .
Otherwise, you may please contact at general 24×7 toll free no. 1800 22 1911
For Debit Card HOTLISING by sending SMS from registered mobile:
Now you can block your lost card by sending SMS to phone no.91+9967533228 as follows:
1. LOST : For blocking all cards linked to mobile
2. LOST card no. :For blocking specific card no.
3. LOSTAccount no. :For blocking card in specific account
Click Here to download Template/ Form for lodging complaints related to ATM transaction. Internet Banking
Internet Banking 1800 22 1911 Internet Banking enquiry, Mobile Banking.Digital Transactions Help
Email address
UPI and BHIM app help
For technical issues 1800 22 1911 central
For Reversal/failed transactions 022-61648613 central
NEFT Handling Team
Name Designation Contact No.
Arun Sharma Sr Manager,
Incharge Neft Cell 022-22637966, 022-22637967
Sunit Srivastava Asst. Manager 022-22637966, 022-22637967
Public Complaints
The Complaint, if any with the Bank, may be taken up with the following officer :
Name Mr. R. K. Gupta
Designation Asst.General Manager (Customer Service and Complaints)
Address Central Bank of India,
Operations Department,
Central Bank Building, 2nd floor
M.G. Road, Hutatma Chowk,
Fort, Mumbai 400 023
Telephone 022 – 22617896
Fax 022 – 22643055
Facility of On -Line Complaint Customer will get Unique Identification Number (UIN) while lodging on- line complaints using the option given below. This UIN will help the complainant in tracking the latest position of complaint in future. Alternatively Customer may mail their complaint on email ID central customer service No. 1- 022 61648708 CM and 2- 022 22643056 SM