WHATSAPP Inc. recently appointed a Grievance Officer in September 2018, after the issue was raised before the Apex Court and already concerns were raised as to spreading of Fake News through the WhatsApp App.
Therefore, in case you feel offended by any content which can be illegal, defamatory, fake or otherwise offensive, you can approach the WhatsApp Grievance Officer. Let’s see how you go about doing that:
Contact the Grievance Officer
You can contact the Grievance Officer with complaints or concerns, including the following:
- WhatsApp’s Terms of Service
- Questions about your account
To contact the Grievance Officer, please send an email with your complaint or concern and sign with an electronic signature. If you’re contacting us about a specific account, please include your phone number in full international format, including the country code.
You may also contact us via post at the following address:
Ms. Komal Lahiri
Attention: Grievance Officer
1601 Willow Road
Menlo Park, California 94025
United States of America
If you’re a law enforcement official, please read our information for law enforcement authorities and how you can contact us.
Register complaints via the app
If you have a concern regarding the usage of WhatsApp or the processing of your information, we recommend that you review our Help Center. If you would like to contact us, go to WhatsApp Settings > Help > Con
Register complaints via email
To register complaints via email, you can send a mail to firstname.lastname@example.org.