Information as to Grievance you may have:
Air Vistara – Should you need to reach out to the Customer Relations team for any grievance redressal, please email us at custrelations@airvistara.com or Call Us at 928 922 8888 or +91 120 669 9901.
Grievance Redressal Procedure –
For comments concerning Civil Aviation Requirement, Section 3, Air Transport, Series M, Part IV, you may write to:
Nodal Officer: Ms. Jyoti Dhingra
E-Mail: nodalofficer@airvistara.com
Appellate Authority: Mr. Lawrence Dsouza
E-Mail: appellateauthority@airvistara.com
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Registered Office Address –
TATA SIA Airlines Ltd.,
Jeevan Bharti Tower –1,
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New Delhi 110001,
India.
Source: https://www.airvistara.com/trip/contact-us
Exceptional post however , I was wondering if you
could write a litte more on this subject? I’d be very thankful if you
could elaborate a little bit further. Bless you!
Hi Our Flight UK612 from Jammu to Srinagar Dt.: 31.03.2019 was cancelled by you , despite our repeated follow up for the reason stating the Srinagar Run way is closed.
Also our request for alternate flight ticket was denied saying run way is closed and were pushed to either prepone or postpone the ticket.
we were forced to make alternate arrangement for 4 tickets in another Airline on 31.03.2019 @ higher cost and with inconveniencing our schedule.
Till date neither a refund nor a responsible reply from your end for the inconvenience you had caused.
Landed in Bangalore flight UK811 at 9.05 21 Apr 2019 minus one bag , one left behind at Delhi , one delivered. Booking at Delhi was done by Ms Minakshi ,had a tag ‘I am New ‘.
Please don’t experiment with us. You need to compensate us for poor service.baggage tag. No. 834891