How is a ‘dispute’ resolved ?
Whenever there is a disagreement relating to any transaction, the users can write to firstname.lastname@example.org in order to raise a dispute. Once a dispute is raised by either party, ShopClues.com shall try to mediate and the resolve the matter amicably.
18.7. Grievance Officer
In accordance with Information Technology Act, 2000 and rules made there under, the name and contact details of the Grievance Officer is published herewith:
Plot No. 112, Sector – 44, Gurgoan – 122003