Notice and Procedure for Notifying Amazon.in of Objectionable Content
If you believe that any content on, or advertised for sale on, the website contains any Objectionable Content as defined under Section 8 above, please notify us immediately by copying the Notice to Amazon.in of Objectionable Content below into your word processor program, complete it in accordance with the instructions set out in the Notice and send a signed copy via E-mail PDF or Fax to the Grievance Officer:
E-mail PDF: notice@amazon.in
Subject Line: Claim of Objectionable Content
or
Fax: 040-39922887
or
Amazon Seller Services Private Limited
Ground Floor,
Eros Plaza, Eros Corporate Tower,
Nehru Place,
New Delhi 110019
Please note that this procedure is exclusively for notifying Amazon.in of Objectionable Content on or advertised for sale on the Amazon.in website. Please provide your address, telephone number, and e-mail address when sending the notice to us.
Important Warning: Giving false, misleading or inaccurate information in the Notice to Amazon.in may result in civil and/ or criminal liability.
source: http://www.amazon.in/gp/help/customer/display.html/ref=footer_cou?ie=UTF8&nodeId=200545940
Hi Jeff,
I think you have made a mistake that you have given your business here. These people are not capable enough to manage your costumer support.
Thanks for your harassment
Dear Respected officers ,
Order #: 402-8144845-1930763
Actually i placed one order for Iphone 10x but as per my my understanding bluetooth headset should be there in the package but when i received my order it was not there . May be i was confused . So now i was trying to return the product but not able to place return request. So request you to please take my return request and proceed further for return my money in same my account.
Initially i don’t want to go for higher authority . Please try to take return request ASAP.
Thanks
L Ram Dhawan
9599470564
Dear sir,
I gave order on 28th April and it was supposed to deliver on 8th May,still I did not receive the same and I am not able to cancel the order. I had paid for the same.
Please guide me. Order no–Tracking ID: 2598382791.
Reqgds/sujoy
9830078709
I ordered HP Laptop. Following is my experience —
1. Order booking through credit card could not happen (tried #3 cards but declined). It could happen only through online payment through net banking. In other words cash was taken beforehand smartly.
2. Received laptop in good condition but very next it gave starting trouble (was not getting started)
3. Site indicates “return or replace” within certain period of time
4. When requested for return, Amazon is declining & trying to convince for replacement.
5. Requested for email communication (regarding no return only replacement) from Amazon butnothing in writing only verbal information
I don’t think that, is there anyone to help us here…
I request you people do not use Amazon, as they are not able to provide good services anymore.
Your Amazon.in Order # 402-3774499-4848334
Requesting you to please check the IVR conversation happened on October-2019, where I have raised this query and you all were agreed on the promo offer, now after 45 day you putting this issue with some different mode, it seems some kind of cheating happened behind this, if the offer was not there, then what was the reason to carry forward this so Long.
People have strong faith on the brand Amazon, please arrange to maintain this.
Thank you…..
Rajesh Rout, 9937087998
Placed an order on
@amazonIN
and it’s been more than 2 months since they have not delivered the product, making excuses about delivery, can you help?
Worst Customer Service form Amazon. One person will come, he leave…another comes, plays with the Customer. I spend 1 hour 30 mins chatting with these people with NO results. They were coming one by one…and starting from the beginning and did not solve my query.
Very much disappointed. Really pathetic situation. There are NO MORE links for the Customer Feedback. So, these Support people are very much relaxed and playing with Customer.
If this happens, I am sure…the Sale can go down for Amazon.
Thanks for your understanding.
Regards,
Shinoy
Sir, I have purchased one paid of Shoe of Florsheim Shoe Company from Amazon on 24/11/2019
by using my credit card and the payment of Rs.944.63 goes to Amazon seller services Mumbai.
Only two times I wear the shoes and the black color in some places turned to white. So I cannot use this shoe in future. Therefore I request you to advise me the material return procedures through my email address mentioned below. The payment I have made may kindly refund.
Regards,
V. A. YOUSUF (Mob: 9847035553)
Chairman, Bismi Group, Kochi
I had accidentally paid Indian rupees *** twice for recharging my jio mobile number ********** on *th December ****. The recharge was successful and the amount was deducted twice.*INTERESTINGLY WHEN I AM BROWSING FOR THE ORDER HISTORY ON AMAZON, IT IS NOT THERE. THE LAST UPDATED IS OF NOV ****.*I AM FEELING CHEATED.** JOURNALIST SHAHED SHAIKH
THEY DO NOT VALUE CUSTOMER, CHEATING FOR JUST MERELY *** RUPEES SHAMEFUL
RETURN MY AMOUNT AND GO TO ****
I HAD BEEN PURCHASING SO MANY ITEMS FROM AMAZON. FIVE MEMBERS OF MY FAMILY ARE ALSO FOLLOWING ME. NOW I HAVE MADE THEM ALERT TO REFRAIN FROM DOING SO AND GETTING CHEATED
MAY BE COMPLAINT WITH CYBER CELL
I got the parcel but item is missing and amazon floor supervisor Adtiya said that he don’t have any grievance policy and he did not transfer the call to manager or senior person and disconnect the call, it is customer service,so please check the amazon customer service ,its a worthless
My order no is 406-8457057-0100352
Hi, I ordered a Logitech Z625 speaker set at amazon.in ….. and the date of delivery was 14th January 2020 and it was shown reached at final destination by 13th November 2020. Today at 14th November I got a message with number of delivery person and with order number. I called up thrice and he refused that not having any parcel for my name and address. I called up many times and once the call was on hold for 17 minutes then next call was with me was more than 40 minutes. All staff was fully trained and said we can’t do anything wait. Then I got a message at my phone that the product is delivered. I was at home with my family and no product was delivered. Then I called up to customer care they told me it happens often so wait for another next two days. They were not so worried why it is showing on track that is it delivered. Big liars and big frauds. It seems no product sent and no delivery made and great setting of seller and courier to making people fool.
Dear sir,
I was ordered a new Motorola Plus 32 GB fine gold phone on 15.08.2019. order # 405-3127385-5106746 & received a phone B07895R766 serial number=355632084425397 on 22.08.2019 from K.R.Enterprises, New delhi 110087 through Amazon.
One month later this mobile happened few below problems
Like network, sometimes speaker & voice not clear, also hanging & touch also not working proper
This mobile was using my family. That time I’m not in local, I’m in abroad. So I m not able to give service center. I was
came last week India. I was give Poorvika mobiles Rajapalayam. That dealer told we did not able to service(Because of
you not purchase me) you can give Madurai service center. Today I went Madurai service center(Madurai Sun Cell),
that service center in-charge told this mobile does not under warranty.
I was ordered a new mobile. But I was received already used refurbished mobile. Also bought AMAZON only. I no need contact any other supplier or Motorola.
I was contact more time to amazon customer care, But their is no proper response. Because of every time atten a new staff & also not possible to contact same staff & supervisor. First I was spoked a staff given reply “we will solve this issue before 03.01.20”. But till not solved this issue.
So, I need change new same model mobile. No need service. So, kindly request you to pls take necessary action to
change new mobile as soon as possible.
I have attached some reference documents. Pls find attachments.
Thank you
Yours truly,
V.R.VENKATESH
+91 9688012707
+91 7010954113
I have ordered for a portable drill which was supposed to be delivered on 28/01/2020 which did not happen today on 29/01/2020 i was waiting for the parcel and yet it was not delivered and did not recieve a call from company for the same, called your customer care and spoke to person called Sourabh who denied to get me connected to a supervisor and also did not help in any way also on the other hand he made a statement “we do not have a supervisor if u want to record the call you can do it”, this a an example of pathetic customer service which Amazon India is providing i will surely escalate this matter as the rep really did not know how to speak to customers at the same time he was of no help at all.
Regards
Ammaar Kushanwala
Dear Sir,
I have requested Redme Note 8 pro mobile phone on 21st January 2020 for gift to my relative on his special day but the same is not delivered till yet. When I request to Customer care they replied that your order will be delivered on 27 & 28 than 29 January 2020. But till now neither I have received my order nor any update from your side.
Now please could you let me know the reason for delay and who will bear for this loss which I have bear for the same.
This is very much frustrated for me.
MY MOBILE NO. 9899495100
I ordered Noise smart watch. What i got? damaged headphone..
Order # 408-2645104-4374738
Without a phone call orinformation.
How to return from the courier service itself.
I’d like the goods I ordered will arrange for it.
Order date 28-jan 2020
Order# 405-0722081-6718748.
I had worst experience with customer support of the Amazon India till date.
Is this a right platform to post our concern?
Could anybody get a response from the Grievance officer of Amazon India?
Amazon cashback escalation team doesn’t know meaning of escalation that makes deeply hurts and raised frustration.
Kindly, do the needful.
Re: Order no. 171-8913704-2123557, date: 09.02.2020
This order has been delivered to day (11.01.2020). I wanted to order two kgs of organic red/brown rice. But by mistake ( being an 80 year old person), the order placed as red flattened rice which has been delivered to day.
Can I return this consignment and make.a fresh order. I am ready to pay the extra amount of money for this exchange.
Dear Amazon team,
I have been following this issue with order no. 405-4904172-9718718 purchased on September last. For cashback offer, since January starting i am following up. Still I have not received the cashback.
Everytime i call the customer care the same reply i m getting.that it will take 3-4 days to receive your cashback, but everytime there is nothing. The same process it cary on.
I want to raise this issue to someone senior of you, so that they can resolve the issue.
Please send your grievance cell number or email, so that I can contact them.
Thanks & Regards
Laxman Singh Adhikari
This to inform you that I purchased a Canon Branded EOS 80D DSLR on the dated 1st Nov 2019.
It was scheduled to deliver on the date 5th Nov but the parcel delivered to me on 7th Nov at 08:02 AM.
I’m not interested to know why it was late, the main thing is there were 4 pieces of Cloth washing Soap of Surf Excel brand instead of DSLR.
I immediately contacted to customer care of Amazon, but after one and half week they denied of their fault.
I complained two times in three months but there was no positive response.
Order Summary is –
Date01-Nov-2019
Order # 403-5963782-0021118
Total 79,495.00
ORDER # 404-5561050-3000314
Bought 3 things from Amazon on Emi for 18 months. A sum total of more than 30,000. Received a damaged Washing machine worth Rs 22,890. On open box verification ,asked for an replacement. Instead of providing a correct product. Aamzon returned the money as the price of washing machine now is Rs. 24,990. Also, removed all the emi arrangements for the other products. Called them spoke to Large appliances leader “Jiten”, just to add on to the disappointment.
Its very annoying to see the customer success of Amazon, when they cant even honour the price at which I bought a product. Providing damaged product was not my fault , then why I am being asked to pay this balance of 2100 ?
I have already wasted my enough time,effort and energy to spill out my money also for mistakes that your logistics made. Please call if you have any concern for your customers.
Your Amazon.in Order # 403-3735198-9577919
Hi, I have placed an order on 24Feb , but on 28th Feb on Amazon platform it has got cancelled although your seller has delivered the parcel at my address. While opening the parcel I found a cheap Chinese product called Hemex worth RS. 500-600 has been delivered to me. I called to your customer care and my call has been taken by Kaniz, she assure me I will get my refund back and asked me to wait for 3working day. I did that and again on Wed 4th March I spoke to Gaurav and as per him he assured me and asked me to wait till 11th. On 11th when I called to the customer care to talk to the senior level someone Mr. Shovan to the escalation call when I asked me about his designation he fumbled and said I an not the senior. You can imagine how I am getting cheated 1st from the seller and 2nd from the customer care. The customer care is just not doing their job, they are just providing false Comittment. Kindly look into this and provide me solution. Thanks
Manoj Maurya date 7 May 2020, I used to make a recharge of 599 on Mobile No 892966338 of vodafone which was 84day plan.But when I made the payment, it was successful. Then after some time I got a message that your payment has failed. Please pay again within 4 hours to avoid cancellation of transection .But the amount was already deducted from my account which did not come back.
Then I paid again that payment was still successful but the amount before me was not returned. I spoke to the customer care and then I am not returning that amount, Sir I request all of you that this problem of COVID-19 Because of this my job is not there and in this situation for me, please make a huge amount of 599 rupees and please please pay attention to this.I Request to all please resolve my issue as soon as possible it very expensive for me.
All the documents related to this are included.
Mobile no 7318444542/9560014934
manojm029@gmail.com
i have purchased a Samsung galaxy M31 vide order no 402-1791693-4124311. The product has been delivered on 20th May 2020. After opening the product i found that the screen of the phone is broken. However the packing box was in good condition and was not tampered.
I raised a complaint with the customer care team on 21st May 2020 and send the necessary pictures as desired by the customer care executive by end of 21st. No reply received from the customer care . Again i have to make a call to CCE on 22nd. Again they have promised that they will call me within 5 hrs. Again no call received. Again i have to make a call on 23rd and the same things happen.
Request you to do the needful and escalate the matter.
I purchased 3 nighty (himanshu handloom with invoice details DL767863415-2021 dated 18/52020 and received only 2n nighty. 1 nighty of blue colour is missing. I have already paid for the 3 nighty.
What should I do. I would like to know whether you return my money (470) or will send the missing item.