Notice and Procedure for Notifying Amazon.in of Objectionable Content
If you believe that any content on, or advertised for sale on, the website contains any Objectionable Content as defined under Section 8 above, please notify us immediately by copying the Notice to Amazon.in of Objectionable Content below into your word processor program, complete it in accordance with the instructions set out in the Notice and send a signed copy via E-mail PDF or Fax to the Grievance Officer:
E-mail PDF: notice@amazon.in
Subject Line: Claim of Objectionable Content
or
Fax: 040-39922887
or
Amazon Seller Services Private Limited
Ground Floor,
Eros Plaza, Eros Corporate Tower,
Nehru Place,
New Delhi 110019
Please note that this procedure is exclusively for notifying Amazon.in of Objectionable Content on or advertised for sale on the Amazon.in website. Please provide your address, telephone number, and e-mail address when sending the notice to us.
Important Warning: Giving false, misleading or inaccurate information in the Notice to Amazon.in may result in civil and/ or criminal liability.
source: http://www.amazon.in/gp/help/customer/display.html/ref=footer_cou?ie=UTF8&nodeId=200545940
I book M30 Samsung phone and phone is switched off continuously and I try to contact at Amazon help center and he say our executive will come but executive not come since last four days. All executive give wrong information.
Same hear brother i had also ordered Samsung galaxy m30s.and same problem i have to face …..
Hi Jeff,
I am not satisfied with your services and totally disappointed because we are eligible for cash back and you are staff is not helping us and bothering a lot.
Complain number: 6404716
contact number: 9930155885
Email ID: lpathan102030@gmail.com
Register number: 7666222353
Team, I have placed TV on yesterday and I selected paid option to deliver the product next day.
today I got to know the staus that my product is delay due to amazon issues. called customer care to know reason but one of the staff disconnected my call.
Again I called to customer service and call got connected to Mosin, he started teaching to about policy of amazon and I requested for supervisor to attend the call but as per Mosin, supervisor rejected my request.
Mosin suggest to me that he will transfer the call to others departments to resolve your issues.
Called got transfer to some other departments staff and one of the advisor handover the call, name is Mr Puneet. he said the same story to me wait till tomorrow, I asked him to why would I have to wait the reason why placed the cuz it’s a birthday gift and I confided to my family the TV will deliver on 6th any how.
I wait till resolution or else I will pick your product which I have requested and Amazon failed to fill the commitment.
I have all the recording which your supervisor
denied my call.
I booked an Samsung A50 mobile that was scheduled to deliver on 11th sept. No body came to deliver my product on that day however i recieved a call from the delivery team saying that due to technical problem they won’t deliver the product and I need to cancel. When i talked to the customer care they said that the product would be delivered on 12th on which i requested them to schedule it for 13 as i was not in town on 12th . On my request the same was scheduled for 13th but again i did not recieve any call and my product is still not delivered. on 16th I call up Amazon customer care and requested them to cancel my order but my request was turned down saying that i have to wait till the product gets delivered. On this i wanted a confirmation which they refused to give. This is a complete harrassment to a customer.Kindly look into it.
I have booked the order dated 28/08/2019 order no .D01-5317438-0619814 . Till date neither i have receive book nor refund. I don’t know what is the reason behind it. Already 24 days gone no reply from your side. it’s unfortunate that till today i have not receive my refund despite the several reminders to you. This is fully harassment to customer. please look after this matter urgently.
Allen Career Institute(2018-19) Test Series Package for NEET UG 2019: Question Papers with detail SOLUTIONS Kindle Edition above said book i have booked dated 28th August 2019 through Amazon .Till date neither send my book nor Refund. please look after these matter urgently.
Dear Sir:
I ordered the following book from Amazon.in
Oxford Dictionary of Chemistry.
Tracking ID: 412704528
While it is on the way to me, all of a sudden Amazon sent me a message that book is now being returned to seller and reason is: “It is cancelled by customer”. In fact I have not cancelled this order. Without consulting to me Amazon has unilaterally cancelled my order.
Kindly restore this order as I badly need this book.
If there is any problem then please let me know the same.
Regards,
Shirish Chavan
Email: shirish_chavan@hotmail.com
1) I purchase “Shoryam Fashion Girl’s Taffeta Silk Mirror Work Lehenga Choli (Pink, 14-15 Years)” (amt. Rs.699/-) Pisara Women’s Chanderi Silk Saree,Light Pink Sari” But unfortunately both order was not what I have thought so plan to return it, so I have return both the items on same day.I got sms that on 18th Sept 2019 Girl’s Teffeta will pick in morning and Saree will by pick in evening.
But sorry to inform you that pick person took saree and girl dress is still at my place.
Request you to collect the Shoryam Fashion Girl’s Taffeta Silk Mirror Work Lehenga Choli and refurn by amt Rs.699/-
Good morning. This is dhanalakshmi from india.. bangalore.
I have purchased Adorn india sofa cum bed from seller adorn india. I bought this product on april 12 2019 and it comes under 3 years warranty. The foam which is there in sofa got shrinked and i cant able to fix it to the wall and if i sit there for half hour means the foam is going inside and no grip to sit we are faling down. So i contacted ur seller on sep 10 through amazon intially he asked for photos and videos and i even sent him after that he gave one technical team number i contacted her she refused to even come for visit so i approched amazon from sep 16 to till today. Even i raised claim against them twice but no response from him so please take a action and provide me a solution. I belived and trusted amaon and i bought that product still i am hoping amazon will give some solution. Really frustated brought it for 11k and that is not all worth for 5 months this product i have been following up with amazon and seller for past two weeks no resolution still and now i am suffering to get replacement even if it is there in warranty also
Order date
12-Apr-2019
Order #
404-1965669-3125934
Order total
10,899.00 (1 item)
Thanks,
Dhanalakshmi
I had ordered Samsung Galaxy M30s on 29Th Sep 2019 .
The festive special offer for that day included :
AMAZON pay 1000 units in amazon pay wallet.
ORDER # 408-6842271-8011512
The cash paid from my SBI account is INR 11303.80
Now the “Amazon seller STPL exclusive themselves cancelled the order” citing delivery issue due to defect/bar code scanning etc and hence The order was cancelled from amazon end.
The refund allotted to me was INR 10205.90 . I have received short INR 1097.9 cash in my account.
Inquiry to amazon customer care revealed that the amazon cashback is adjusted against this.
This is inappropriate. I dint received the new phone where I have availed the service on 29Th Sep 2019
I have lost the additional Amazon Pay cashback offer and my hard-earned cash money from SBI got converted to Amazon Pay cashback .
Kindly look into this matter, as I/customer did not cancel the order , but Amazon /STPL exclusive seller themselves cancelled the order.
As per seller side cancellation policy , I must be refunded full cash that was debited .
Order #404-5674477-1555531
I have order the tape in Amazon after received item and when i opened got shocked, it was very old and used item. I call customer care and they could not identified my account after 3 months some how one of the customer care engineer identified issue and fixed my account then I have raised return item and again shocked, I need pay and ship the item and contacted the seller and explained my issue and he promised me to that he will refund amount and do not info to Amazon this is old and damned it.
It been while no refund. I have called both seller and customer care couple, but no luck. Kindly look in to it and take it forward.
Kindly do not buy any goods from the Amazon.
Thanks you
Hi ,
I am purchased Oraimo airbuds order no 404-8057517 -1686735 15 days work properly but suddenly found issue left side air buds not working. We submitted authorized service center ,Service center provide DOA ( Dead Of Arrival) letter please submitted amazon will replace new unit but till date not received new unit .
Where is my order if my order will not come then see what I will do my order no is 871-1551161-62259299
Have ordered Timex Analog Gold Watch order no # 407-7769093-4450754. Received package on 7th Oct. After opening the package I can only see empty box of brand Timex without the watch. Surprisingly when I tried calling amazon guys for almost five to six times where call got connected, I was made to wait for around 15 mins each call and eventually call would get disconnected.
Not sure now who takes the responsibility?
I have order MI A3 smartphone on 29 sept. 2019, but till date and time isn’t deleverd my parcel and out tracking, I’m contact customer support team but we have unsupportive solutions, and I disappointed for Amazon services
Hi,
Tracking ID 228782137367 for my VivoU10 mobile which was delivered on Tuesday.
Mobile itself was missing.
Contacted Amazon many a times but no positive response.
It’s almost a week still no updates from your end.
May I know how long a customer who has ordered more than 80 items need to wait.
Is it a test of patience for customer?
Or a sign to change our options for online shopping from some other e-commerce site.
Your prompt response would be appreciable though we are someway losing hope, trust and further faith on Amazon.
Regards,
Arindam Sarkar
+919732700502
Sir,
I received samsung galaxy M20 today but head phone set is missing. please do the needful at the earliest.
diya. v
Hi amazon team,
I ordered sofa set on 2nd october 2019 which was scheduled to deliver on 8th October 2019 but yet not yet delivered. When contact contacted customer care they said it is stucked somewhere in transit. I said contact your fullfillment center and send other piece of sofa set, how long i will wait.
It was ordered for festival of dussehra but it spoiled festival mood as well as family function organised that day. really very poor delivery system of amazon. no one will trust amazon in future. will write blog for the same.
Dear Sir,
I gave one order (order id 403-5402897-9507537) one Mi beard trimmer and Mi usb data cable from Amazon date on 29 Sep2019 and delivery time gave on 30 Sep 2019. On 30Sep 2019 we have not receive any product by amazon. When I am tracking my oder in amazon app then show that Package was handed directly to the customer. Signed by: Deepak Sharma but physicaly we have not recive any product by amazon. Then I complain to Amazon customer care number then they said wait for 2 Oct 2019. After 2 Oct 2019 I complaind again to Amazon customer care and they are saying for waiting 3 to 5 days for investigation. After 5 days we could not any update by amazon team then I called again to Amazon customer care but they are saying that product has been delivered by us but I could not receive any product from Amazon and now amazon team is to refuse my product and refund against order and they are saying to go for ligal . So , I request to you that please resolve the issue .
Thanks Sir
Regards
Deepak kumar Sharma
Mobile no. 6375275950 Mail Iddeepakkumarsharma510246@gmail.com
Order id 403-5402897-9507537
Date 29 Sep 2019
Dear Sir,
This is to bring you information regarding my order (404-6946930-4873907) with Amazon.in
As it was suppose to be delivered on 9-OCT-2019 and it was delayed and still not delivered to me (11-OCT-2019) and in spite on calling customer service there has been no help whatsoever and wrong courier staff number is given (where do i contact ?).
This is indeed very unpleasant and disappointing as customer who trust (Amazon.in) for fast and reliable delivery, but with this incident it has created doubt in my mind whether to buy on Amazon.in from next time onward or not ?
I request you to kindly take this matter and help us (customers) to regain trust in Amazon.in.
Thanks
Arvinder
Philips Aquatouch AT620/14 Electric Shaver Purchased from Amazon delivered on 13 Aug 2019 , Not working Parts are coming out Within the warranty period What is remedy ? How to repair ?
I had ordered Samsung Galaxy m30s it was not working since 5 oct.had made complaint they told me that they will have to send their technicians for checking after it replacment process should carried on.i m very much disappointed with amazon technical service .
Dear Sir,
I placed an order (order id – 404-6628689-9125926) butterfly mixer grindertrimmer through Amazon date on 30th Sep2019. But, Till now we have not received the product by amazon. When I am tracking my oder in amazon app then show that Package was handed directly to the customer. On 5th October by me, but physicaly i have not recive any product by amazon. Nobody haven’t called me regarding the delivery and I checked with my housing society security entry book also, there was no one came to my home delivery (we have cctv surveillance also). When I call the customer care after waiting for 20 mins hold they promised me that their investigation team will call me. But I haven’t got any call or msgs. The again I called after 5day but still they haven’t gave me a proper answer. So , I request to help us in this issue .
Thanks Sir
I have orderd vivo u10 mobile frist time when i orderd it shows me to delivered on 13th of October then automatically they return my parcel and they issued for refund. Again by 13th i orderd same mobile and delivery date was 16th their delivery man out of delivery i called him multiple times and he gave multiple time to delivery like, aata hu 4 bage tak fir 6baje fir 8bage then he said me nahi aavga aap aaje parcel lejav.. he undelivered my parcel and when i go thru custmer service they ask me to wait for 1 more day and today by 17th still m struggling to get my parcel but theres no such responce from any one
Tracking id 234158917136
Order id 408-5560009-5233145
I request to solve my problem
Thank you