Contact the Grievance Officer
This page is published and shall be construed in accordance with the provisions of Rule 3(11) of the Information Technology (Intermediaries Guidelines) Rules, 2011 (“IT Rules”) that requires publishing the name of the Grievance Officer and his/her contact details on the website, such that users or any victim who suffers as a result of a violation of Rule 3 (outlined in our Privacy Policy and Terms of Use) by any other person, can notify their complaints to us.
Further, as per Rule 3(4) of the IT Rules, the Grievance Officer shall acknowledge or respond to Your communication of violation of Rule 3, by any other person, within 36 (thirty six) hours, and the complaints shall be redressed within 1 (one) month from the date of receipt of the complaint.
Accordingly, the Grievance Officer for the purpose of Your personal sensitive information as governed by the Privacy Policy is:
Name: Mr. Deepesh Singh
In the event You have any complaints or concerns with respect to the website or our services, please contact :
Name: Mr. Rounak Siriah
To register your grievance, click here.
source: https://www.pepperfry.com/grievance_redressal.html
CAN’T FIND WHAT YOU ARE LOOKING FOR?
Email: cs@pepperfry.com
Talk: (10AM – 9PM) 022-6157-6157
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