Grievance Officer
If you find any discrepancies or have any grievances in relation to the collection, storage, use, disclosure and transfer of Your Personal Information under this Privacy Policy or any terms of Snapdeal’s Terms of Use, Term of Sale and other terms and conditions or polices of any Snapdeal entity, please contact the following:
For Jasper Infotecch Private Limited:
Mr. Rakesh Yadav, the designated grievance officer under Information Technology Act, 2000
E-mail: grievanceofficer@snapdeal.com
For Accelyst Solution Private Limited:
Mr. Velmurugan Arumugam, the designated grievance officer under Information Technology Act, 2000
E-mail: grievanceofficer@freecharge.com
For Freecharge Payment Technologies Private Limited:
Mr. Vibhu Arya, the designated grievance officer under Information Technology Act, 2000
E-mail: grievances@klickpay.in
The details of the grievance officer may be changed by us from time to time by updating this Privacy Policy.
source: https://www.snapdeal.com/page/terms (updated 01 July 2017)
I was ordered chappals/ slippers same delivered. But the size no 9 is very tight and size no 10 is more length hence I was order to return the chappals same as accepted and send me message to collect the with in two working days. No yet collect chappals .
K Vidya sagar
Mno. 6300450235
I have returned one shirt with suborder I’d 52009338050. The same has been pickup by ekart employee but neither he given acknowledgement of receiving nor the item updated as received and still my payment not refund by snap deal. Still the order is showing as pending for pick up. Please look & take corrective action for refund of money.
I ordered for 3 litre stainless steel cooker but I received 3 litre aluminium cooker on 30-03-2022. I requested for replacement of the item on 30-03-2022. But till now pickup of returnable goods has not been done.
I repeatedly chatting with snapdeal on WhatsApp,but till now no result.
I had ordered two Aadi Black and Gray slides from snapdeal. Received only one Slides that too mismatched and small size slides and second one was missing after long follow up, the mismatched slides were returned and refund was received but the missing slides trying to follow up but there is no response from customer care. Please assist and revert.
Sir
I ordered for Canada apple cider vinegar in snap deal but the courier boy did not deliver after enquiring address . This happened twice with snap deal . Your reputation will be spoiled . Resolve it immediately
My account block Snapdeal please unlock my account
Dear Sir/Madam, we would like to draw your kind attention towards this fact that we have ordered one item namely (Scarlett Hot Water Kettle 2 Liters 1500 Watts Stainless Steel Electric Kettle) an amount of Rs 700/= from snapdeal
but the product was broken and we requested to sanpdeal that we want refund my amount through bank but they didn’t refund till date. i checked my bank account many times also . the product ordered number is 50408477964 and E Way bill no . is 55426788636. please look into this matter as priority basis.
I order a grocery by Deal share on 8may 2022 my item is campa Orange 2 ltr campa lime and lemon 2 ltr Campa lemon 2ltr Melina gas lighter +knife +peeler combo Parle monaco classic biscuit 200g pack of 2 total amount is 282 payment mode is online .so I have not ordered yet please place my order so this is my complaint . Oder Id number is 58140306.