Escalations
At HDFC Life, we demonstrate customer centricity in everything we do. Our customers are our valued stakeholders, whose satisfaction is our foremost agenda. In case you are dissatisfied with our service, we have in place an internal mechanism to ensure effective and timely resolution of your complaints.
State your concern
You can let us know of your concerns through any of our touch points mentioned below.
Option 1: You can visit the nearest HDFC Life branch. To know more about branch address & timing’s click here branch locator.
NOTE: Branches are closed on Sundays, national holidays and region-specific public holidays.
Option 2: Call us between 10AM – 7PM ( Mon – Sat ) on the HDFC Life helpline no. 18602679999 (Local Charges Apply). DO NOT prefix any country code e.g. +91 or 00.
Option 3: Write to us from your registered email ID at Service@HDFCLife.com If your concerns are not satisfactorily resolved, you are requested to submit the same online by filling out the form at https://www.hdfclife.com/customer-service/grievance-redressal
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