Redressal of Grievance:
If you have any complaints or concerns with regards to content or to report any abuse of applicable laws, breach of Terms of this Application, or any content of this Application is in violation of your rights or the services through the Application is in violation of Rule 3 of the Information Technology (Intermediary Guidelines) Rules, 2011 (Rules.), then you may immediately contact the Grievance Officer in the following manner,
- Sending a request in writing or through email signed with electronic signature identifying the content alleged to be in infringement of your rights as the rightful owner or affecting you prejudicially;
- Providing your contact information including email, address, and telephone number where you can be contacted if required.
- Giving a declaration cum undertaking along with necessary documents establishing you (i) as the rightful owner of the content to be disabled/ affecting you prejudicially, (ii) as an affected person, stating that the information submitted is true, complete & accurate and no material fact has been hidden and also stating that Reliance, its Affiliates, Directors, employees, including Grievance Officer shall not be liable for any loss or damage or claim for relying on such requests.
You may forward your request/ complaints to Grievance Officer.
Name: Radha Nair
Contact : E-mail: grievance.officer@jio.com
Respected Sir. I would like to bring to your kind notice, Jio Fiber after sales service are horrible, but when a new customer wanted to install new connection, they take active interest & do it in a fast manner. But on the other side when ever after installation , they ignore their customers at large, especially Mr. Jitendra & Mr. Prashant of east Delhi are the most unruly & Ill mannered .i request you to kindly resolve my Jio Fiber complaint at your earliest, as for the past two days our Jio Fiber connection is not working .
Sincerely
Ranjeev Saini
135 Saini Enclave, Vikas Marg Extension Part-2
Delhi -92
Executive in Hotel
Former member of RWA
Member Of Manav Kalyan Samiti
Mobile-9811129641
REALLY AGREE FOR THE COMMENTS FORM THIS CUSTOMER. I M SAILING IN THE SAME BOAT.
AWFUL SERVICES FROM JIO… PLAYING WITH CUSTOMER’S MONEY. NO COMPENSATION FOR LOSS OF DAYS IN SERVICES…
balance not transfer nearest agent
To
The Executive Director
JIO Networks India Ltd
SUB: POOR NETWORK OF JIO NETWORK IN BISRAKHPUR, GHAZIABAD(UP)
Sir,
Its the matter of grave concern and would like to bring to your kind notice that Jio network services in Bisrakhpur , Ghaziabad are horrible, but when a new customer wanted to install new connection, they take active interest & do it in a fast manner. But on the other side when ever after installation , they ignore their customers at large, especially i request you to kindly resolve my Jio NETWORK complaint at your earliest, as for the past few weeks as our Jio data and signal connection is not working properly violating the TRAI GUIDELINES.
Thanks
Kailash
8800102198, 9310263264
Same as the above. Installation is done within 3-4 hrs
. But after service is very pathetic
I will surely not recommend JIO service to my friends. They just ignore the customers.
During this pandemic all are working from home and internet is mainly required to complete our work. They take 2-3 days or even more to attend to our complaints
Pathetic After Sales Support.