How to reach Paytm
For Paytm Wallet Related Issues
Level 1:
You can go to paytm.com/care and select order to submit your query.
You can go to paytm.com/care and select order to submit your query.
Level 2:
If you are still not satisfied, please write to:Nodal Officer Customer Grievance
One97 Communications Ltd.
B121, Sector 5
Noida – 201301
Level 3:
If you are still not satisfied, please write to:
Grievance Officer
One97 Communications Ltd.
B121, Sector 5
, Noida – 201301
Or
Click here to escalate an existing ticket to Grievance Officer.
*Applicable only when the level wise escalation is followed.
I had a very bad experience dealing with paytm from last 20 days I was constantly in touch with paytm to add my account and it was added with great struggle by the customer and now from last 7 days I am requesting to unhold my payment of business account no 9990970104 to my axis bank of last digit xxxxxxxxxx86 but paytm executives are just harassing the customers by saying that we have tried to contact you but you have not picked up the call so your request has been cancelled please give request again and same happened to me again. Why I am not able to get my payment settlement in my account and who has given them power to cancel request without the customer consent. It is the time when everyone is in already trouble due to covid network issue is everywhere so they have not contacted me through the WhatsApp or email to unhold my account.
I want an immediate action and want my poayment to be settled in my account immediately.
Please take immediate step and Improve your procedures instead of harassing the customers.
‘
Procedures should be customer friendly.
Hi,
Paytm Team,
My name is sunil seetaram Yadav. I am too tired to mail every day in twice..but still I am not getting solution.. very worst sevice in newer ever see in my life..I don’t have to word to say anything about this bullshit.a very small thing you not able to resolved. how can I accept from you.give me good service in future. It’s a very annoying and discasting service provide by Paytm..I newer accept from Paytm like big service provider company.if you want to help me out this situation..so please call me this mobile no 8169073241.. I want explain my problem. I wanted to update my new mobile in old already registered with full KYC Paytm account so that I humbly requested in almost 20 times throw mail and Paytm 24×7
But unfortunately..no reply from Paytm team..it’s a very annoying service..I am totally firstred.. some time I am very angry..but this is my Last mail to you.. and I pray to my God one day you will be able resolve my problem. And I wating for those day.
Regards
Sunil Seetaram Yadav
I have complaint with one order which was placed on 26 July 2020. Order ID is 11397794593 . I got wrong product and I complain about it :30 July 2020. In response I was told that this product is not returnable but I want to say a that when I got wrong product then why i y so why cannot be returned it or replace please do needful about it.