How to reach Paytm
For Paytm Wallet Related Issues
Level 1:
You can go to paytm.com/care and select order to submit your query.
You can go to paytm.com/care and select order to submit your query.
Level 2:
If you are still not satisfied, please write to:Nodal Officer Customer Grievance
One97 Communications Ltd.
B121, Sector 5
Noida – 201301
Level 3:
If you are still not satisfied, please write to:
Grievance Officer
One97 Communications Ltd.
B121, Sector 5
, Noida – 201301
Or
Click here to escalate an existing ticket to Grievance Officer.
*Applicable only when the level wise escalation is followed.
Rucha says
April 26, 2019 at 2:57 pmi have one order on paytm ,order id :7987994845
i want the money back or ordered new parcer from paytm. what an irresponsible service paytm is providing. they have just close this issue without providing any solution.
hoping for helpful action.
Paytm with love says
April 29, 2019 at 1:23 pmEMAIL PAYTM CEO VIJAY SHEKHAR SHARMA vss (at) one97.net
OR SVP NITIN MISHRA +919818094158 / nitin.misra (at) paytm.com
R.D.Vyas says
April 30, 2019 at 10:28 pmWhat is the use of 24/7service if you donot get reply immediately. Again your set querries do not cover many things a customer wants to tell. Is there any on line or email system to adress customer grievences or enquiries. I am aged 80, if my anxieties are not adressed, even though an amout of more then eight thousand hangs without any advantage to me, should I be forced to take legal recouse as may be advised by Law?
Fahad says
May 6, 2019 at 12:39 amWrong deduction on Fastag Toll.., raised issue in 24×7 help many times.
Kindly refund me the deducted amount and close my account.
Ganesh pattel says
May 7, 2019 at 10:07 pmpaytm customer care helpline number6296932980 any problem any question please contact now
paytm customer care helpline number6296932980 any problem any question please contact now
paytm customer care helpline number6296932980 any problem any question please contact now
paytm customer care helpline number6296932980 any problem any question please contact now
paytm customer care helpline number6296932980 any problem any question please contact now
AKHTARBHAI says
May 9, 2019 at 5:54 pmI HAVE A PAYTM MERCHANT ACCOUNT, I RECIEVED A PAYMENT BY CUSTOMER IN MY PAYTM MERCHANAT ACCOUNT, THAT THE AMOUNT WAS TWO THAUSAND 2000/- BUT THE AMOUNT
SETALLED IN MY BANK ACCOUNT BY PYTM IS 1593/- LESS THEN 407/- FROM ACTUAL AMMOUNT,
I REGISTER A COMPLIAN REGARGDING THE ISSUE, COMPLAIN NO.13553872 GENRATED ON 12/04/2019,NO RESOLVE YET, AND WHEN I CALL TO CUSTOMER CARE THEY PUT ON hold
Shoubhik Pal says
May 16, 2019 at 5:00 pmHiii……
My name is Shoubhik Pal and 9775784727 is my Paytm number. 18th April I have done my KYC. But from then to now my Savings account is not open, the reason is “Documents Verification Pending”. For this reason I contact your KYC department may be 5th times and today I also contact them. But when I call them they said please wait 24-48 hours the problem will be fixed. 1st May they said this, 5th may they said this, 14th may they said this and also today they said this. I think 48 hours may not complete from 1st May to Today. They send me share your clear Pan Card image. I give them a clear Image of my Pan card and voter id both page. I am a IT student so I know how much time will taken for the issue to be fixed.
I am totally rude for your good service from your team that they provide me. And truly said I uninstall this app because I think I am not perfect for you, those who are settled this bank is for their.
Now in market many ‘Zero Balance Savings Bank’ are there and their service is good, I opened my account from there.
If anyone ask me How is the Paytm Bank etc, I share my story and don’t suggest to open account from there.
Thank You…………
Dileep Singh says
May 17, 2019 at 3:05 pmif you want to do your full paytm kyc then contact me on this number 9982462088 ( WhatsApp Only)
Saranya says
May 18, 2019 at 6:47 pmSuch irresponsible customer service who doesn’t understand the Customer issue and keeps closing the queries.
If called 24/7 helpline they ask to raise query. Queries will be closed by agents without solution. Lost 3675 rupees due to paytm and none cares.