How to reach Paytm
For Paytm Wallet Related Issues
Level 1:
You can go to paytm.com/care and select order to submit your query.
You can go to paytm.com/care and select order to submit your query.
Level 2:
If you are still not satisfied, please write to:Nodal Officer Customer Grievance
One97 Communications Ltd.
B121, Sector 5
Noida – 201301
Level 3:
If you are still not satisfied, please write to:
Grievance Officer
One97 Communications Ltd.
B121, Sector 5
, Noida – 201301
Or
Click here to escalate an existing ticket to Grievance Officer.
*Applicable only when the level wise escalation is followed.
i have one order on paytm ,order id :7987994845
i want the money back or ordered new parcer from paytm. what an irresponsible service paytm is providing. they have just close this issue without providing any solution.
hoping for helpful action.
EMAIL PAYTM CEO VIJAY SHEKHAR SHARMA vss (at) one97.net
OR SVP NITIN MISHRA +919818094158 / nitin.misra (at) paytm.com
What is the use of 24/7service if you donot get reply immediately. Again your set querries do not cover many things a customer wants to tell. Is there any on line or email system to adress customer grievences or enquiries. I am aged 80, if my anxieties are not adressed, even though an amout of more then eight thousand hangs without any advantage to me, should I be forced to take legal recouse as may be advised by Law?
Wrong deduction on Fastag Toll.., raised issue in 24×7 help many times.
Kindly refund me the deducted amount and close my account.
paytm customer care helpline number6296932980 any problem any question please contact now
paytm customer care helpline number6296932980 any problem any question please contact now
paytm customer care helpline number6296932980 any problem any question please contact now
paytm customer care helpline number6296932980 any problem any question please contact now
paytm customer care helpline number6296932980 any problem any question please contact now
I HAVE A PAYTM MERCHANT ACCOUNT, I RECIEVED A PAYMENT BY CUSTOMER IN MY PAYTM MERCHANAT ACCOUNT, THAT THE AMOUNT WAS TWO THAUSAND 2000/- BUT THE AMOUNT
SETALLED IN MY BANK ACCOUNT BY PYTM IS 1593/- LESS THEN 407/- FROM ACTUAL AMMOUNT,
I REGISTER A COMPLIAN REGARGDING THE ISSUE, COMPLAIN NO.13553872 GENRATED ON 12/04/2019,NO RESOLVE YET, AND WHEN I CALL TO CUSTOMER CARE THEY PUT ON hold
Hiii……
My name is Shoubhik Pal and 9775784727 is my Paytm number. 18th April I have done my KYC. But from then to now my Savings account is not open, the reason is “Documents Verification Pending”. For this reason I contact your KYC department may be 5th times and today I also contact them. But when I call them they said please wait 24-48 hours the problem will be fixed. 1st May they said this, 5th may they said this, 14th may they said this and also today they said this. I think 48 hours may not complete from 1st May to Today. They send me share your clear Pan Card image. I give them a clear Image of my Pan card and voter id both page. I am a IT student so I know how much time will taken for the issue to be fixed.
I am totally rude for your good service from your team that they provide me. And truly said I uninstall this app because I think I am not perfect for you, those who are settled this bank is for their.
Now in market many ‘Zero Balance Savings Bank’ are there and their service is good, I opened my account from there.
If anyone ask me How is the Paytm Bank etc, I share my story and don’t suggest to open account from there.
Thank You…………
if you want to do your full paytm kyc then contact me on this number 9982462088 ( WhatsApp Only)
Such irresponsible customer service who doesn’t understand the Customer issue and keeps closing the queries.
If called 24/7 helpline they ask to raise query. Queries will be closed by agents without solution. Lost 3675 rupees due to paytm and none cares.
respected sir i have add 300/- rs to my paytm wallet through my upi id 06700450 on 30.05.19 at 08.01 pm & my order id is 8377754814 from my canara bank amount is rs debited my bank account but amount not comes is my paytm wallet and paytm wallet still show order is in process from 30.05.19 to 04.06.19 i have done lots of complaint in paytm my complaint no is 125617489 & 125838469 but no action is taken on my complaint this is my humble request to your pleas returned or transfer my money to me or my paatm wallet
thanks
your truly
jasdev singh rana
m. no 9971917053
I had booked my flight tickets with PAYTM for Moscow (Russia), travel date was 3Jun19. However on 25may19, I received an email from airlines stating that flight hasbeen cancelled till 07jun19 and advised me for full refund on documented email. i called PAYTM on 25may19 itself and ask the same, even send them email from airlines and the lady over the call confirmed that I am alligable for full refund. Since than after there confirmation on email as well for full refund and I can make new booking, I had booked my new tickets for Russia. However since 25may19 i am continuously calling and emailing paytm for refund but they are doing nothing. They just say that our concerned team is working on the same. Past 10 days they harassed me a lot and not giving any further info on the same not on emails not even on calls.
PNR: WPZFQV
Booking ID: 8201232776
Mob No.: 9599609026
Request you to take immediate action on the same and confirm as the amount is 39K appox and not a small amount to leave like this.
I havebeen travelling since long but faced first time such a worst service from them. Request you to please send them ultimatum for the same and even ask for compensation for the harassment that they are doing till now to me since past 10days. Your help would be highly appreciated.
respected sir i have add 300/- rs to my paytm wallet through my upi id 06700450 on 30.05.19 at 08.02 pm & my order id is 8377754814 from my canara bank amount is rs 300/- debited my bank account but amount not comes is my paytm wallet and paytm wallet still show order is in process from 30.05.19 to 05.06.19 i have done lots of complaint in paytm my complaint no is 125617489 , 125838469 , 126043218 & 126171345 but no action is taken on my complaint this is my humble request to your pleas returned or transfer my money to me or my paytm wallet
thanks
Your Paytm Firm Victim
jasdev singh rana
m. no 9971917053
I have received seven hundred rupees
In paytm saveing account
and i’am tray transfer to another account, mobile number
but still reflect error every time
and i’am call to customer care number but he,shi call transferred different different departments.
It’s my harrasment
she,her told me reset your UPI pin code but i’am already all process is completed
but still reflect me error i’am not understand
It’s my harrasment
Your service is very very bad
she,her not understand my problems
I’am not satisfied
Paytm is the most harmful app..Some one has done transfer from my account through paytm Rd 35000.M a student. I keep money for the fees not for the thieves…Kindly banned paytm.i never use the paytm instead den also dat person has done transfer from my account. Please look into the matter carefully…my email id Shireenzaidi4@gmail.com
my train ticket automatically cancelled and the transaction id is:100001857046371 pnr no 2624890678 amount 605/- was kept on hold from long time inspite of sending the screen shot for the same saying dispute amount. how can you hold money in wallet saying dispute when it is clear from IRCTC .
सेवा में ,
उपभोक्ता अदालत
हमने शाम 7:30 बजे 6 जून को जगदम्बा ट्रैवल्ज़ से 6 टिकट बुक की थी प्रभाकर जयसवाल के नाम से 5 टिकट ओर एक अनिल गुप्ता के नाम से अकबरपुर से दिल्ली paytm नो. 8802557266 के द्वारा किया गया था जिसका ऑर्डर नो. है 8427374786 और 8727587406 रिक्वेस्ट paytm के द्वारा ऐक्सेप्ट ली गयी ओर हमारी 6 टिकट बुक हो गयी . उसके बाद हमारे पास टिकट का sms भी आ गया हम 6 लोग 6 जून को हनुमान मंदिर के पास अकबरपुर बस की जगह पे पहुँच गये लेकिन जब हमने बस ड्राइवर को फ़ोन करके उनके आने का समय पूछा तो उन्होंने बोला की प्रभाकर जयसवाल के नाम पर ओर अनिल गुप्ता के नाम पर कोई टिकट बुक नहीं हुई है . बस वालों ने साफ़ साफ़ paytm वालों की लापरवाही बताके उनके ऊपर पूरी ग़लती डाल दी ओर हम उस दिन दिल्ली नहीं जा सके जिससे हमारा नुकसान हुआ ओर फिर paytm customer care पर हमने फ़ोन किया तो उन्होंने बोला की आप लोगों की टिकट paytm से बुक हुई है लेकिन उनके सिस्टम एरर के कारण वो टिकट रिक्वेस्ट जगदम्बा टरव्लेस के पास नहि पहुँच पाईं . paytm वालों ने हमारी सिकायत दर्ज की ओर बोला आपको 72 घंटो के अंदर आपका पैसा वापस हो जाएगा कॉम्पन्सेशन के साथ लेकिन आज 11 दिन बीत चुके है ओर paytm से हमारा पैसा वापस नहीं आया ओर उनको फ़ोन मिलाने पर वो फिर से कोई समय देते ओर हमारी सिकायत हो नज़रअन्दाज़ करते हुए दिखाई देते जिसके कारण हमको उपभोक्ता अदालत में शिकायत करनी पड़ी जिसका सिकायत नो. है 1388877 हमको जल्द से जल्द हमारा पैसा मिल जाए ओर उसके साथ हमको हमारी परेशानी के लिए कॉम्पन्सेशन भी चाहिए . हम आपसे निवेदन करते है की हमारी जल्द जल्द सहायता की जाए .
धनायबद
शुभम जयसवाल
Not happy with services, i am struggling from one week to return a product.
Very unprofessional and so poor customer handling.
No response on below Reference No, : 128012715, 127783686
Order number 8477083922.
Regards
Sonu
Hi Team,
I have purchased two products (ord no. 8426659512) and applied coupon code separately on both if product but after receiving the products I got to know then I get only one offer instead of 2.
So I did a complaint for this but no resolution and as per telephonic conversation I have returned one item and expecting promo code must be active as one product is with me and coupon applied on the same. The same was communicated from your executive via mail.
Now after so many back and forth I receiving only one answer again and again that I am not eligible ofpromo code as one product delivered.
This is kind of cheating as I purchased product because of promo code it is cheaper then market but if promo code is not active then the product is quite expensive and it looks I lost my money.
I am asking why I will pay extra money even I can get cheaper from my market
Why it was not mentioned that you get only one promo code in single order
Why you are giving option to apply separately, it looks will get separate offer.
If I know that condition then I purchased separately and I can get two promo code.
So look into this on an urgent basis and provide my coupon ASAP otherwise return my money and take your product back.
Regards,
Ayush Jain
+91 9810234939
DEAR PAYTM TEAM…
PNR NO 95191742
AS PER YOUR MAIL ORANGE OPERATOR DECLINE BUT I COMMUNICATE THE OPERATOR HE SAID HE CANCEL THE TICKET AND ALSO NOT DECLINE….
FROM THE SIDE OF OPERATOR REFUND PROCESS IS DONE BUT FROM PAYTM SIDE DIDN’T GET ANY REFUND….
FIND THE ATTACHMENT OF CANCEL TICKET AND ALSO REFUNDED RS 2100…
Ashish Rao Gadve
7405501003
SURAT
DEAR PAYTM TEAM…
PNR NO 95191742
AS PER YOUR MAIL ORANGE OPERATOR DECLINE BUT I COMMUNICATE THE OPERATOR HE SAID HE CANCEL THE TICKET AND ALSO NOT DECLINE….
FROM THE SIDE OF OPERATOR REFUND PROCESS IS DONE BUT FROM PAYTM SIDE DIDN’T GET ANY REFUND….
FIND THE ATTACHMENT OF CANCEL TICKET AND ALSO REFUNDED RS 2100…
CHECK ATTACHMENT IN MAIL ALSO MAIL TO PAYTM….
Ashish Rao Gadve
7405501003
SURAT