How to reach Paytm
For Paytm Wallet Related Issues
Level 1:
You can go to paytm.com/care and select order to submit your query.
You can go to paytm.com/care and select order to submit your query.
Level 2:
If you are still not satisfied, please write to:Nodal Officer Customer Grievance
One97 Communications Ltd.
B121, Sector 5
Noida – 201301
Level 3:
If you are still not satisfied, please write to:
Grievance Officer
One97 Communications Ltd.
B121, Sector 5
, Noida – 201301
Or
Click here to escalate an existing ticket to Grievance Officer.
*Applicable only when the level wise escalation is followed.
Hello sir Or madam paytm kyc problem always something went wrong coming plz completed the full kyc
Hi Team,
Please listen to the call recording from the number – 9831007991 – you will get to understand the Quality of service at your contact center
I was on line for 1 hr. with people having no clue as to why I have been debited Rs 523 ( HDFC card ) on 31st though my Dish TV account did not get recharged.
Puts the organization in a very bad light with such service. Completely unacceptable & frustrating experience
Through which number you have contacted paytm.
the worst customer support experience in the world, will never attend the call. only pre recorded voice keeps on playing like sugama sangeet. they should close the customer support department itself.
one is either they have not trained the executive properly or the executives are not performing. whom to be blamed. i think the customer itself has to be blamed, for using paytm.
I could not add payment to my wallet; i have been trying to speak in this regard to your call centre, no one is anwering the call, after holding for 15 minutes.
The worst customer support system. Its very difficult to talk to the executive. I was holding the line for almost about half an hour and then it was disconnected. Paytm is showing my recharge is successful but service provider says it is not recharged. I recharged again but no refund received from Paytm for earlier transaction.
I booked the bus ticket through paytm. Bus operator confirmed me that the bus has been cancelled. paytm said they will verify and refund the amount in 72 hours. Its more than 72 hours and I haven’t received the refund amount yet. Instead paytm needs 48 hours more just to find out if the bus is operational or not. Now, I’ll have to book another ticket and risk the amount. Also, its so much of last moment hussle for me, just because I relied on paytm.
Worst experience.
The worst customer support experience in the world.
i have received payment in my merchant account no – 9015440941 on 3rd Jan 2019 but it’s not settled till now and I am waiting from last 9 days as I required the amount urgently but the paytm team unable to send the amount to my bank account.
I have go take daily follow up regarding this but they didn’t call me and when I asked to transfer the call to senior department they said that they are busy we will drop a call back within 2hours but I have not received any call back from last 4days. Today when I call and ask the matter to senior they replied the transfer will done within 4-5 days.worst Experience Ever.
Complaint No’s- 09927996, 09909468