How to reach Paytm
For Paytm Wallet Related Issues
Level 1:
You can go to paytm.com/care and select order to submit your query.
You can go to paytm.com/care and select order to submit your query.
Level 2:
If you are still not satisfied, please write to:Nodal Officer Customer Grievance
One97 Communications Ltd.
B121, Sector 5
Noida – 201301
Level 3:
If you are still not satisfied, please write to:
Grievance Officer
One97 Communications Ltd.
B121, Sector 5
, Noida – 201301
Or
Click here to escalate an existing ticket to Grievance Officer.
*Applicable only when the level wise escalation is followed.
As usual customer service is pathetic. My number is Kya still not able to do transaction. Called service desk and person says after doing circus for 7 min that system not working call after 2 hrs. Manager not available at floor for discussion.
Team,
I did a transaction on 23rd apr 2018 for an amount of rs. 865.63 through Paytm for Medlife ltd towards my medicines from HDFC credit card.
Amount was debited from my card but not paid to medlife. Hence, after waiting for 5 days I paid another payment to the same beneficiary through Paytm on 28th apr 2018.
I had to pay them again as the beneficiary was not delivering my medicines stating that he didn’t receive the payment from me.
I reached HDFC and raised a dispute on this trasanction, but HDFC confimrs that the payment is successful.
I have been tried reaching your support team, surprisingly there is no email id/ support person on cust care whom i can speak or discuss my problem..
Can someone help me with the email id of paytm..such a worst company…hiding from clients for their issues.