CHIEF GRIEVANCE OFFICER
Smt. Monika Kalia
Personal Banking & Operations Department
Union Bank Bhavan
239, Vidhan Bhavan Marg,
Nariman Point, Mumbai 400 021
Tel:022- 22896601
Fax No022-22021924
Email : cgo@unionbankofindia.com
Online Grievance -> http://icmt.unionbankofindia.co.in/icmt/OnlineCase/CustomerOnline.aspx?RTID=3
Grievance Tracking -> http://icmt.unionbankofindia.co.in/icmt/TrackCaseForm.aspx
Source: http://www.unionbankofindia.co.in/chief_Grievance.aspx
Mai geeta chaturvedi ,mera account aapke branch sirmaur jila Rewa MP me hai ,mera ATM nhi chal rha hai aur mai apna account ko transfer karne ke liye application bhi diya on 17/5/19 ko to abhi tk 27/5/19 tk mera khata transfer nhi kiya gya,Clark/manager kam nhi kar rhe hai
myself and my wife both are senior citizens whenever i ask some staff to send for withdrawal purpose they say no staff and also the atm card of wife not usable says that not able to process when i enquired the bank they are unable to retify and say some conversion has been done both are having accuont at t.s.krishananagar mogappair chennai branch
I have PPF account in your hathigaon charali branch dispur guwahati
when i opened it i told to the manager that i m having already a PPF account in Post office after that he opened a PPF account in the branch the account was opened through Moran hat branch. last year i came to know that one person can open only one account and i approached to the moran bank manager to withdraw it now one year has gone but there is no response from your bank side they it is really shameful to misguide the customer and when they came to know that they are in wrong they avoid the matter and phone calls even.
RESPECTED SIR,
INTRODUCING MYSELF I AM A RETIRED OFFICER OF OUR REPUTED INSTITUTON. I RETIRED IN 1996 & PARENT BRANCH IS KHAND BAZAR BRANCH. I HAD TO UNDERGO RIGHT LEG HIP SURGERY IN LAST WEEK OF APRIL 2019, & I SUBMITTED MY MEDICAL RELIEF BILL IN KHAND BAZAR BRANCH. THE BRANCH PUTTING ITS COMMENT ADVISED ME TO TAKE THE BILL PERSONALLY TO BOMBAY SAMACHAR MARG 5TH FLOOR & PRESENT THE SAME IN ” REMAS ” DEPARTMENT. AS I CANNOT WALK I SENT THE BILL THROUGH MY DAUGHTER IN LAW & HANDED OVER TO MR. SAURABH IN UNION BANK BOMBAY SAMACHAR MARG 5TH FLOOR ON UNE 3RD 2019.
AFTER WAITING NEARLY THREE WEEKS I STARTED INQUIRING WITH MR. SAURABH IN REMAS DEPT DEPT, HE STARTED RAISING QUIRIES ONE BY ONE ASKING ME TO PRODUCE FOLLOWWING PERSONAL DOCUMENTS,,,
I WAS ASKED TO PRODUCE ADHAR CARD, PAN CARD, CERTIFICATE OF RETIREMENT FROM BANK, STAFF ID CARD ( PERSONALLY) THOUGH I HAD ATTACHED A MEDICAL CARD ISSUED TO ME BY THE BANK WHEN I BECAME MEMBER OF THE RETIRED MEDICAL SCHEME & MY MEMBERSHIP NO. IS 250. I SUBMITTED ALL THE DOCUMENTS DEMMANDED FROM ME, STILL LATEST HE ASKED ME TO SUBMIT A FFOUR PAGE FORM TO BECOME A MEMBER OF THE UNION BANK PARIWAR WHICH ALSO HAS BEEN DONE BY ME.
AFTER THE GAP OF MORE THAN 35 DAYS I AM NOT GETTING ANY REPLY IN CONNECTION OF WHEN I WILL GET MYBILL SANCTIONED FOR PAYMENT, I DONT HEAR ANYTHING FROM THE DEPARTMENT.
I EARNESTLY REQUEST YOU TO PLEASE LOOK INTO THE MAATTER, AS I FEEL I AM UNNECESARILY HARRASSED, AND AGAIN REQUEST YOU GOODSELF TO HELP ME IN GETTING MY BILL SANCTIONED WITH DUE AMOUNT TO ME, AND GET ME CREDITED IN MY SAVINGS BANK ACCUNT IN KHANDBAZAR BRANCH NUMBER 317502070009866.
I HOPE MY GRIEVENCE WILL BE LOOKED AT SYMPATHEICALLY..
My saving bank account no 519902010001890 is properly running in your bank in Farrukhabad district up at laldarwaza.I have sms alert service.ButNow I have got no messages at my mobile number 9889451835.I have gone to the branch many times but no saluton received from there.I have already Lodged complaint to your online portal.From here I also disappointed.Missed call service is also denied me.please help me.No remedy received.please my SMS service reopen as early as possible.Thank you.
Sir I Am sorry I post my alternate mobile number.My Registered mobile number in my account is 7275463200
sir/Madam
This is for your kind notice that 3 times I have lodged a complaint regarding my failed transaction to the Branch Manager, union bank of india, Andul Road Branch 71/6 Danesh sk Lane. Howrah -711109.but no positive action taken till date.
In this situation, Lastly I have lodged 2 times reminder on 29.06.2019 &12.07.2019 respectively to take necessary action for above noted fact. But no result found till date.
So please I request you to take it necessary action with an earliest.
Thanks & regards
Ashis Kumar Dey
SB A/C No 570102010000524.
I have applied for loan against property at the end of july through your MMO for 50 lakhs against residential property worth 5cr Till date there is no information on status and I keep getting requests for documents every week I visit MMo RO and ULP every week and there is no reply from them when you call them they do not answer phones mobile/Land linesI am banking with MMO for past 25 years and it is most frustrating that senior mangement do not answer calls and reply mails Do you have any respect for senior citizens and loyal customers I have never seen the bank so indifferent and casual with customer in my past 25 years with the bank I am seriously considering moving my family accounts Demat accounts and business away to another bank who will consider my business valuable to them I request a reply as to when or if not the loan will be disbursed within next 48 hrs One does not come for a loan if he does not need the money and time is essence for me although it has no value for Union Bank
Upon failure of Mobile Recharge dt 20/08/2019 through my Debit Card , I lodged complaint with your Customer Care Cell and it was registered under Ref No : 000001109190775 dt 11/09/2019 , it is almost a month that passed by , but the issue has not yet been resolved and though I sent many mails afterwards no body even cared to respond . Hope you will look into the matter to resolve it soon .