Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Mr Chinnappa Karumbaiah Kuppanda
Flipkart Internet Private Limited
Ozone Manay Tech Park, #56/18 & 55/09, 7th floor,
Garvebhavipalya, Hosur Road, Bangalore- 560068.
Karnataka, India
Phone: +91- 080-49083910
Email: grievance.officer [@] flipkart.com
Time: Mon to Sat (9:00 to 18:00)
Bokking Id: FF1912103273209
Yet to receive a refund of INR 28200.
This money has not been refunded to me since two months. No proper communication either through phone call or email from Flipkart has been sent to inform how to solve the issue. The dispute is not about the amount but you are not able to refund due to some issue. But my question to you is how long do you need, its already two months. Every email is sent to you has a standard reply that within 3 working days. I leave it up to your special team to count how many working days has past since the day.
You people are least bothered about your customer and are unlawfully holding my money for last two months.I need this to be solved ASAP and i will need a call from your end who can give an explanation and a solution.
Regards
Kanauj
Bhai ye flipkart wale aise hi krte h customer ke saanth bey lagaam ka ghoda hogya h ye
Bhai ye flipkart wale aise krte h customer ke saanth bey lagaam ka ghoda hogya h ye
So far, the order canceled by me has not been refunded. What is the reason for this?
If the money is not returned, then I will be forced to take recourse to the consumer court. Its image is given below. Please mail me soon.
mk700833@gmail.com
9560323774
shyam sundar kumar
flipkart service is verybad
I have ordered one jacket and I get different products when I created return request my request is cancel and block my flikart account what is happening very bad company flikart never buy anything
Order id:OD117897102585613000
I bought that product 3 or 4 days back.but i have received less quantity of product.when i’m ordering the product then showing 3 no. of bed sheets but when i received the packet there are only 1 no. of bed sheets.i have discussed that customer chat support.
Still have issues or questions about this order?
Sir i ordered a shoes on Flipkart and i received it but it doesn’t fit so i raised a return request but after this my Flipkart id is blocked. My order id is OD117897529470134000. my name is rajeev bhardwaj and number is 9350845684
I have purchased home town willy engineered wood 3 door almirah on 2nd oct from flipkart with assured warranty of one year and life time free service. od: 116659286143467000. Now I have faced Funchal problem In whole almirah. I complained to home town , but this the mail what i got from hometown, sorry for the inconvenience caused to you. We request you to connect with the flipkart team for further assistance since they are the seller for the product. After that I complained to flipkart, initially they assure me to uninstall (on 12th feb) the product and make arrangements for reverse pickup (15th feb )and refund my amount.
Now flipkart denying their assurance and said Funchal issue is not a product defect and its not cover under the warranty and they closed my complaint. Again I called to flipkart they hold my call for more then one hour and the call automatically cut off .
My son (4 years old) hospitalised due to Funchal allergy. Who is responsible for this??
Flipkart never bother about customers time and money. Flipkart and home down jointly cheating customers.
It was my hard earned money which you took from me by giving this useless product.
I want proper solution for this is issue without further delay because I cont keep the defective and Un safe product with me Any more.
Dear Sir ,
Plz update on my return /refund request pending against order I’d no. OD117825793700206000 dated 16th Feb20 whose return was requested on 19th Feb20 vide return. My CONSUMER CASE NO. 1927193
Reply
DEAR KALYAN KRISHNMURTHY CEO OF FLIPKART đź‘Žđź‘Žđź–•, from your team SOHAIL, SANDEEP more person are misscomitment with me , I have record of all calls, he was PROMISED me as well for REFUND, but today I’m surprised to see this mail ATACH SCREENSHOT.Â
Your reply shows how courteous you are ,rather than solving my problem related MIISING ITEAM,you want me to discontinue with FLIPKART ,I REALLY APPRECIATE/ CONGRATULATE TO HUMAN RESOURCES DEPARTMENT INCLUDING CEO ( KALYAN KRISHNMURTHY) CHRO for recruiting giving training to such EMPLOYEES who directly advice customer for discontinuation of relation with FLIPKART,Â
I HAVE DONE COMPLAIN IN CONSUMER COURT AS WELL IN MY NEARBYÂ POLICE STATION AGAINST OF SELLER AND FLIPKART JUST READY TO FACE.
JUST LISTEN MORONS OF CEO IM COMPLAINT IS NOT SOLVED I WILL ESCALATE THIS ALL HIGHER AUTHORITIES JUST READY TO FACE ,TOTALLY FRAUD SERVICE, FRAUD ,YOU GUYS ARE KNOW VERY WELL FOR FRAUDULENT ACTIVITIES,AMAZON IS BETTER THANK YOUR COMPANY FLIPKART, ILL EXPOSE IN ALL SOCIAL AS WELL CEO KALYAN KRISHNMURTHY TEAM,use Amazon Atleast they have good customer service, I WANT TO MY MONEY BACK , PLAESE SEND THIS MESSAGE TO ALL TOP LEVEL MORONS IN FLIPKARTÂ
Flipkart services are worst now a days, experiencing the same thing at my end.
Dear Flipkart Team
I was purchased D011 Vintage ( A-158WA-1Q ) Digital Watch – For Men & Women from worst broker company, received on 14 January 2020 order no# OD117568330020075000. But, I don’t like that product due to size & color, etc.. Same-day I have put that return, return accepted also, after that on the due date (return taking the date) canceled my request, 5 times return accepted & Cancelled without reason. Your people saying every time sorry sir, next time it will not repeat. It is happening every time. I don’t have correspondence on this. For your reference return accepted mails attached. If you want I’ll share call recordings.Your brokerage received, what is my situation.Even Club factory, Wish, amazon also very better than you comparatively.I never face this type of worst service in e-commerce.Nowadays Flipkart is the worst service.
RegardsVenkat
I placed an order that i got bad
Then I bounced the order, your delivery boy checked the product and took it and after 244 hours he tells me that this order will not be returned.
I am not satisfied with your service at all, if my order is not returned, I will take legal action
order id—od117900960195252000 registered no- 9251987777contact no- 9251987777
Now a days flikart is doing very bad things I got different products and when I created return request my account is blocked very bad things happening in flikart very bad
Now a days flikart is doing very bad things I got different products and when I created return request my account is blocked very bad things happening in flikart very bad
Request for return damaged product OD no : Flipkart
OD117842477887770000
I would like to inform you that I bought shoe rack from your esteemed company flipkart on 25th February 2020, Product was Shoe Rack (Nilkamal), engineer visited for installation, he confirmed that the product is demage and some part is missing, I immediately called customer care to get this product return.
I also initiated the process for return the product but that is rejected again and again with some or other illogical reason,
I spoke to customer care and they asked me to email the required documents to get the product return.
But the given email provided by them was incorrect and the same is not done through the Mobile App.
I want this product to be replaced by tomorrow else I have to take legal action of cheating and harassment
This is not at all assumed from the renowned company and I will make sure to dent your image .
I am eagerly waiting for your positive response with the solution.
Thanks
Your picker has picked my packet and yet I have not received my money back.
I ordered a philips woofer from flipkart &received other brand product then i raised return request of other brand against that order. A delivery agent comes and said ” i need philips brand woofer” such a fool and sick person and he refuesed to pick the order & i raised a complaint against delivery agent. No action was taken from flipkart side.After that i again raised a return request from flipkart call center. The same person called me for delivery & he again cancelled without comes to me.
Sir mene apna account create kiya aur fir samsung ka level u bluetooth 2490 Rs ka order kiya tha. 18-mar-20 ko mera order mujhe delivered kar diya. Sham ko 5 baje mera account blocked kar diya. Mene customer care ko apni problem batayi. Sham ko kareeb 8 baje jab me apne ghar pahucha fir mene apna order open kiya to box khali tha, usme bluetooth nhi mila. Mene fir customer care ko call karke problem batayi. But abhi tak mujhe koi resolution nhi mila. Aur ab call par bhi baat nhi ho pa rahi customer care se. Mera account block hone ki vajah se me “Need Help” ka option bhi use nhi kar pa raha hu. Please me on ASAP.