Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Mr Chinnappa Karumbaiah Kuppanda
Flipkart Internet Private Limited
Ozone Manay Tech Park, #56/18 & 55/09, 7th floor,
Garvebhavipalya, Hosur Road, Bangalore- 560068.
Karnataka, India
Phone: +91- 080-49083910
Email: grievance.officer [@] flipkart.com
Time: Mon to Sat (9:00 to 18:00)
Dear Team,
I am really shocked and surprise to see your 3rd class delivery system. I have booked my product on 5 th Nov with promissed delivery date 8 th Nov but till today i havnt recive the delivery. Continiouly following and calling to your customer care but they are only saying one thing please wait. Even my shippment is in my area since yesterday afternoon. But there is no one available the deliver the same. Now your customer care team said that please wait till 14th Nov. What kind of rubbish things you guys doing or saying that you guys need 5 days to deliver the item in less than 2 kilometer area. I am also in area pin code 110046 and item also in the same area since yesterday afternoon. Will you please tell me why you guys need 5 day to deliver to same in less than 2 kilometer . This my last deal with the flipkart after that i have never done any deal with the flipkart in future.
Can you please check as to why my order is not yet delivered. Such a pathetic service from FLIPKART
Order ID – 596681547855>>
jadhavsanjay1308@yahoo.com> wrote:
Dear Sir , I had availed Cash Credit facility of Kissht through my Flipkart Account. However, for some wrong product and return related issue, my Flipkart Account is blocked. I tried to contact Flipkart Customer Support several times for enquiring about the repayment of installment due , however did not get any positive or satisfactory resolution as regards the process for repaying the dues. Kindly update me my Kissht Loan Account Number
, so that I can pay the EMIs on time. Your early response will be highly appreciated.
Thanking you
Yours faithfully
Sanjay Jadhav
Cancelled: Sorry, Realme 2 Pro (Black Se… with order id OD113827192403055000 has been cancelled as our courier partner was unable to deliver to your address. Please check email for more details.
Fucking service ever experienced
Hello Flipkart rep.
Just don’t give only bogus deadline only, as u can see u are not committed to any of the date provided and it is extended to 10th, then to 12th now on 15th. Moreover I don’t have time to keep track of the dates, that u provide and every next day I should call and ask. If u have a drop of prestige in yourself, inform to higher officer to make a call to me. And give me some solid commitment which I asked earlier.
Prashant Kumar
Order ID : OD113742969352721000
I am really shocked and surprise to see your 3rd class delivery system. I have booked my product Redmi 6 (Black, 32 GB) on 5 th Nov with promissed delivery date 8 th Nov but till today i haven’t receive the delivery.
When I check order status at 8th Nov 2018, status showing phone has been delivered but I did not received any phone.
Nobody called me for confirmation that you received phone or not.
I called multiple time to customer care for asking status about my phone but customer care executive and Floor Manager (Ashfak & Lovepreet) don’t have any update about my order.
They are saying our concern team is working on that. When I ask who your concern team is and name also they don’t know.
CC team and Floor Manager said that our concern team will contact you but nobody called my from 8th No 2018 to till now.
I am very very disappointment from you and
So please provide the current status about my order that when can I receive my order.
Order detail mention in below email.
Oder Number: – OD113824985071682000
Contact Number: – 8130455717, 9811941451
. This my last deal with the flipkart after that i have never done any deal with the flipkart in future.
I have mail mark to customer care multiple times but did not received any positive response.
Mr. Sani called me from Escalation team without any update.
He said concern team working on your issue.
Please let me know what is the different between an Escalation Team and a Customer care person. Because both have the same information.
Please let me know how much time you will take for resolve the issue.
How much time you will take to find out the person who delivered the order and who received the same.
You already take 5 days to find the issue. I don’t know on which process you are working because according to me that process is very very very slow and frustrated.
HI, This is chandrakala.
Registered mail id chandanaammu88@gmail.com..Me order for Oleva black Jeggins 299
Rs. on November 9th. at 12 ‘o’ clock afternoon….
but i dint get any notifications or order placed confirmation for my order,
I made a payment twice because first payment shown not successful..
Second time shows payment was succesful and amount was deducted
from my Account twice Rs.299….
Find the attachment of payment made details ..
Me contacted flipkart customer care executive over phone
regarding this above complaint on nov 9th..
They informed it will refund by 24 hrs..
But still dint get any refund amount.. Rs. 299 + Rs. 299
Requesting to Please make refund…
very pathetic Customer care response and service by flipkart. Money deducted from my account but not received any order conformation.
made compliant (compliant no IN181107111133659944) but no update an on the same, send several emails but no response.
Regards,
I have order a dining set comprising of one dining table, two chairs and
one bench from Hometown through Flipkart named ‘Hometown Zina 4 Seater
Dining set…’ vide order ID: OD113604225138624000 on 11/10/2018. Initially
expected date of delivery was kept on 05/11/2018 then it was extended to
14/11/2018 and now it has been further extended to 22/11/2018.
I can not understand why flipkart is continuously trying my patience
towards delivery of this product. I am asking your customer service to
either provide me with the details of seller or cancel this order. However
they are unable to do anything. Neither could they provide me with mail id
or contact details of Flipkart’s grievance redressal officer.They are
keeping on extending the date of delivery and I find them useless in this
regard.
I do not understand what is your intention ? Do you want to deter customers
from buying any big ticket product from your end ? Then why do you
advertise extravagantly during festive days ?
Please for heaven’s sake provide me with seller’s contact no or do anything
to send the product else cancel it. If you cancel it then I want refund of
my first instalment in Bajaj finserv account and no further demand of
instalment payments from Bajaj finserv.
What a fiasco !! I think everyone should deter from online shopping..It is
utter bullshit experience from flipkart. I vow not to buy anything from
flipkart anymore !!
Disgusting with returns & wrong product delivery. I have received wrong product order brown one got a purple colour