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Grievance Officer at Flipkart

Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Mr Chinnappa Karumbaiah Kuppanda

Flipkart Internet Private Limited
Ozone Manay Tech Park, #56/18 & 55/09, 7th floor,
Garvebhavipalya, Hosur Road, Bangalore- 560068.
Karnataka, India

Phone: +91- 080-49083910
Email: grievance.officer [@] flipkart.com
Time: Mon to Sat (9:00 to 18:00)

Comments

  1. Manish shah 9824280705 says

    February 1, 2019 at 8:31 pm

    Dear sir
    I am Manish shah
    I have purches for bed filpkart but sume how problem in bed and injund my dauther so very very big problem and also can’t halp in customer service team in filpkart
    I have retun ya instolation my bed Pls help me other wise this bed I have couriered filpkart addredd

    Reply
  2. Gautam kumar says

    February 4, 2019 at 5:49 pm

    Sir ,I’m trying to post an order but I forgot my password of flipkart.i tried several times to change it but don’t successes.Now please tell me how I can change my password. My mobile no.-is 7870079702 for login to flipkart acct

    Reply
  3. KHAZAVALI MOHAMMED says

    February 4, 2019 at 7:05 pm

    My account was wrongly debited with 8890

    Reply
  4. DANISH KHAN says

    February 5, 2019 at 10:58 am

    I PURCHASE A MOB ON 28-JANUARY 2019 FROM FLIPKART AND MOB IS NOT WORKING THERE ARE SOME ISSUE LIKE HANGING TOUCH NOT WORKING SENSOR NOT WORKING SO WANT TO RETURN THIS PRODUCT BUT THERE NO ANY RESPONSE ORDER ID
    OD 114554689142928000.

    Reply
  5. Vasantharajan says

    February 5, 2019 at 8:40 pm

    My flipkart bonus points not credited yet now. My order received 25th Jan. This is my Mob. Number 9566445695
    … Can I get my bonus point or Not????

    Reply
  6. prachi agarwal says

    February 6, 2019 at 11:52 am

    I’d ordered 2 sukot company 80 kg load bearing clothes drying stand. However a cheap plastic version of sundex was delivered and my staff took delivery and installed one! Other was defective so couldn’t be installed!

    The ekart delivery agency refused to pick the defective order! Need a quick solution

    PRACHI
    9810168388

    Reply
  7. vamsi kishore says

    February 7, 2019 at 8:25 pm

    I have canceled an order (OD114623161561327000) but same was delivered. When I am trying to Return the same finding only replacement option. How can I Return the same?
    Initially, I placed above order but later observed that protection plan not added to the order. So, I have placed another order with the protection plan (OD114623339785634000) by canceling the first one. But I got surprised when both the products got delivered. Not sure how canceled order got delivered. Help me in returning the same. When I talked to Customer Care (Karan) got to know that my cancellation kept “On Hold” by Seller, later he didn’t process it and delivered. Why like that? If the seller do like that, what should we do?
    Moreover, I have canceled the order within 15 mins of placing the order. So there is no reason for Seller not to accept my cancellation request. But he didn’t honor my request and sent the mobile.
    So please consider my request and initiated refund by returning the product.
    Order placed to my daughter college address. She called me stating one more mobile delivered soon after receiving the second one. Immediately within 15 mins I tried to return the order but didn’t find return option over there. Contacted Customer care but they says delivered order cannot be taken back. But not sure how canceled order delivered. Do needful since this product is of 20,000/- and no use for me as I have already received another one through you only. Don’t punish me for Seller mistake.

    Reply
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