Consumer Court Jammu & Kashmir
State Commissions
J & K State Consumer Disputes Redressal Commission,
i) 3, Manda Hill, Rehari, Jammu Tavi,
Jammu & Kashmir
ii) Near Municipality Office,
Municipality Complex,
SRINAGAR
STD CODE: Jammu – 0191, Srinagar- 0194
E-mail : jk-sforum@nic.in
States/District Forum Jammu & Kashmir
Jammu District Forum
District Court Premises,
Jani Pore, Jammu (J&K)
Telefax : 0191-2533137
Srinagar District Forum
Stone Building, Old Secretariate, Srinagar (J&K)
Telefax : 0194-2452912
Consumer forum sends SBI officer, staffer to jail
The District Consumer and Redressal Forum, UT, on Monday ordered imprisonment of an assistant manager of the State Bank of India and another employee of the bank for not complying with its orders and refund an amount deposited by a city based complainant.
According to the original complaint, Virain Sandhu, a resident of Sector 18, had alleged she was approached by the SBI Assistant Manager Amarjeet Singh and Anil Pahwa of the IOR department, Sector 17 branch, to invest money in the Sarb Bank Employee and OUSET & C Society, Phase XI, Mohali, and assured to give returns at 16 per cent per annum. The complainant had alleged she invested Rs 6.14 lakh on May 16, 2004, in the form of FDR and the same was renewed from time-to-time. The complainant continued to receive interest till April 16, 2006, and thereafter she requested Singh and the Society to pay principal amount plus interest but the same was not acceded.
Report @ http://www.indianexpress.com/news/Consumer-forum-sends-SBI-officer–staffer-to-jail/642777
Dell India gets notice for over-pricing products
New Delhi, Aug 2 (IANS) Computer major Dell India has been issued notice by a district consumer court here for allegedly over-pricing products and supplying a faulty laptop to a customer.
A consumer court in Shalimar Bagh, while issuing notice to Dell India earlier this week, asked the firm to file its response by Dec 21, the next date of hearing.
The court was hearing the plea of Archer Softech Pvt Ltd through its advocate Ankur Raheja, who alleged that the Dell Inspiron 6400 laptop it bought for Rs.69,164 turned out to be faulty. He also said that the company was not ready to replace or repair the product.
‘Except the hard-disk and processor (which are of Toshiba and Intel make, respectively), almost each and every part has either been replaced or is not functioning properly due to manufacturing defects and poor quality of spares supplied for the laptop,’ Raheja told IANS.
He added that his client had to run form pillar to post to get spare parts for the laptop and its servicing, which also resulted in loss of business. He has demanded that the company return the amount paid by the consumer for the laptop and a compensation of Rs.400,000.
The complainant also alleged that Dell is over-pricing its products, charging consumers much more than the maximum retail price (MRP).
‘There is no doubt that Dell India’s aim is not just profit but extraordinary profit by exploiting Indian customers. That is why the prices for laptops and especially parts are always charged on the higher side in India,’ Raheja said in the complaint.
He said that the company had charged much more than the MRP for a battery. The cost of the battery, printed on the box, was Rs.2,100 but the company charged Rs.5,152, he alleged.
‘We have contacted the company on many occasions but lame excuses were provided by the irresponsible staff. And on some occasions, no response was received,’ Raheja said.
@ Copyright 2009 Indo Asian News Service