Postal dept asked to pay Rs 3 lakh for opening joint PPF a/c
A consumer forum here has asked the postal department to pay Rs 3 lakh to a couple for opening their joint account under the Public Provident Fund Scheme.
Forum president Umesh Jhavalikar and member N D Kadam in their order stated that the Department of Posts had not apprised the complainants about the PPF regulations and permitted them to open a joint account, and since the last 13 years did not make any effort
to rectify the mistake.
more @ http://www.business-standard.com/article/pti-stories/postal-dept-asked-to-pay-rs-3-lakh-for-opening-joint-ppf-a-c-114040800501_1.html
Postal department to pay for misguiding widow
The postal department in Thane was instructed to pay a compensation of Rs 1.50 lakh to complainant, Cynthia Josephine D’souza by the Thane District Consumer Redressal Forum for misguiding her into continuing her joint fixed deposit account with them, even after
the death of her husband. Admitting the widow’s complaint, the forum ordered the Postal Department to pay the compensation within a period of 60 days, or else pay interest at 9 per cent till the amount is paid.
In her complaint filed in 2010, D’souza, a Kolbad resident, told the forum that post her retirement as a school teacher in 2002, she invested a sum of Rs 4.50 lakh jointly with her husband in a lucrative scheme launched by the Postal Department called Monthly Income Scheme (MIS). After a few months, her husband Ronald, too, had made another investment along with the complainant for Rs 1.50 lakh in the same scheme. The couple would get the monthly interest in their account on the two FDs.
more @ http://timesofindia.indiatimes.com/city/thane/Postal-department-to-pay-for-misguiding-widow/articleshow/33066326.cms
Consumer court slaps fine on postal department
A district consumer court in Arunachal has imposed a fine on the postal department for negligence of duty in delivering an important document to a customer.
The court in East Siang district has directed the post and telegraph department to pay Rs 20,000 as compensation to Ratul Paboh of Oyan, who could not attend the Arunachal Pradesh Public Service Commission (APPSC) preliminary examination because the
department failed to deliver a letter on time.
The letter, which was posted at Itanagar on December 12, 2009, was delivered to Paboh on March 25, 2010, after four months, a source said here on Thursday. Paboh’s residence at Oyan is only 26 km from the post office at Pasighat.
more @ http://timesofindia.indiatimes.com/city/guwahati/Consumer-court-slaps-fine-on-postal-department/articleshow/24692829.cms

Air India to compensate Rs 50,000 for loss of bag after 16 years
The Maharashtra State Commission has asked Air India to compensate Mr Rajesh Lobo,  who lost his bag on his visit to a relative in London in 1998. The court held “Considering that almost 16 years have passed, since the claim first arose, we award a global compensation of Rs 50,000, including interest and costs, to the complainant.”
Though, during the pendency of the appeal, New India Insurance Company, which had insured the complainant, paid Mr Lobo Rs 61,590, equivalent to $1,000, as compensation in October 2013, which couldn’t be paid initially due to failure of the Air India to issue a certificate confirming loss of baggage, which was already insured. 
Read more @ http://www.dnaindia.com/mumbai/report-16-years-after-air-india-lost-flier-s-bag-airline-told-to-compensate-him-1974321
Denied refund of air fare, man to get Rs 1 lakh compensation
Relying on a national consumer commission order, a consumer forum has observed that when a customer has cancelled a ticket much prior to the scheduled flight date and claims a refund, a refusal to make the refund is strongly deprecated.
The forum directed Air France and ticketing agents Benzyl Tours & Travels and Rashmika Travels Consultants to pay a man from Chembur a refund of Rs 1.33 lakh after his infant grandson’s pneumonia forced him to cancel three Atlanta-Chennai return tickets booked
for his son and his family in 2007.
The complainant, V Vishwanathan, will also receive Rs 1 lakh in compensation.
more @ http://timesofindia.indiatimes.com/city/mumbai/Denied-refund-of-air-fare-man-to-get-Rs-1-lakh-compensation/articleshow/32872454.cms
Consumer Forum Slaps Fine of Rs. 47,988 on Yatra.com
The District Consumer Grievances Redressal Forum has slapped a fine of Rs. 47,988 on yatra.com of Bangalore for not reserving the tickets for a city based industrialist couple after issuing the tickets on a Mumbai-Bangalore flight.
Industrialist Ganesh Prabhu and his wife Sharanya of Krishnamurthipuram here had booked the tickets online through yatra.com to fly from Bangalore to Mumbai and back on May 4, 2013 and paid money too, getting the air ticket.
more @ http://www.highbeam.com/doc/1G1-362554169.html
Airline to pay Rs. 10k for leaving passenger stranded
Leaving a passenger stranded at the airport without providing any accommodation to spend the night, district consumer disputes redressal forum, Chandigarh, directed Jet Airways limited (India) to pay 10,000 as compensation for unfair trade practices and
deficient services. Disposing of the plaint filed by Vikas Jain, a Sector-17 based businessman, the consumer forum has also directed the airlines to pay `5,000 as cost of litigation.
Jain had got a booking done with Jet Airways limited for travelling on July 22, 2013, from Chandigarh to Indore via Mumbai. He had to prepone the booking to June 21, 2013, and the booking was confirmed.
http://www.hindustantimes.com/punjab/chandigarh/airline-to-pay-rs-10k-for-leaving-passenger-stranded/article1-1194935.aspx